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BackwoodsPgm
2 months ago

Customer Service

I wanted to complement Santiago Plaza in Customer Service. I cancelled my HughesNet service after to 20+ years due to getting Fiber Optic.  Santiago was very helpful during the whole cancellation pr...
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Remy
Moderator
2 months ago
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BackwoodsPgm,

 

Thank you for reaching out, and thank you for posting to the Community! We appreciate the kind words, and will have them notated and passed along. We appreciate you being a loyal subscriber, and we wish you the best with your new provider!

 

Thanks,

Remy

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Service","id":"message:143566","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:152098"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:AccountandBilling"},"conversation":{"__ref":"Conversation:conversation:143566"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:143566"},"body@stripHtml({\"truncateLength\":200})":" I wanted to complement Santiago Plaza in Customer Service. I cancelled my HughesNet service after to 20+ years due to getting Fiber Optic.  Santiago was very helpful during the whole cancellation pr...","body@stringLength":"328","rawBody":"

I wanted to complement Santiago Plaza in Customer Service. I cancelled my HughesNet service after to 20+ years due to getting Fiber Optic. 

Santiago was very helpful during the whole cancellation process. Should I ever need HughesNet again, I will gladly use them.

 

Regards,


Larry

","kudosSumWeight":1,"postTime":"2025-02-06T15:55:20.593-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Support Center","text":"Support Center","time":"2024-08-17T19:13:56.493-04:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:143566_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":221},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I wanted to complement Santiago Plaza in Customer Service. I cancelled my HughesNet service after to 20+ years due to getting Fiber Optic. 

Santiago was very helpful during the whole cancellation process. Should I ever need HughesNet again, I will gladly use them.

 

Regards,


Larry

"},"Conversation:conversation:143566":{"__typename":"Conversation","id":"conversation:143566","solved":false,"topic":{"__ref":"ForumTopicMessage:message:143566"},"lastPostingActivityTime":"2025-02-06T16:03:41.936-05:00","lastPostTime":"2025-02-06T16:03:41.936-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:143566":{"__typename":"ModerationData","id":"moderation_data:143566","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:143566_1":{"__typename":"Revision","id":"revision:143566_1","lastEditTime":"2025-02-06T15:55:20.593-05:00"},"ForumReplyMessage:message:143567":{"__typename":"ForumReplyMessage","id":"message:143567","conversation":{"__ref":"Conversation:conversation:143566"},"author":{"__ref":"User:user:102584"},"revisionNum":1,"uid":143567,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:AccountandBilling"},"subject":"Re: Customer Service","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:143567"},"parent":{"__ref":"ForumTopicMessage:message:143566"},"body":"

BackwoodsPgm,

\n

 

\n

Thank you for reaching out, and thank you for posting to the Community! We appreciate the kind words, and will have them notated and passed along. We appreciate you being a loyal subscriber, and we wish you the best with your new provider!

\n

 

\n

Thanks,

\n

Remy

","body@stringLength":"322","rawBody":"

BackwoodsPgm,

\n

 

\n

Thank you for reaching out, and thank you for posting to the Community! We appreciate the kind words, and will have them notated and passed along. We appreciate you being a loyal subscriber, and we wish you the best with your new provider!

\n

 

\n

Thanks,

\n

Remy

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