Forum Discussion
Difficulty cancelling service.
Difficulty cancelling service. Was told there would be no additional charges if I kept my service active until 9/15/15; the date my 2-year contract ends, and that I would save $20.00 by doing this [C...
Hi MaryEllen,
Thanks for your patience as I investigated your concerns. I see that you had an ongoing $10 x 7 month credit that is supposed to last until next month. I don't know why it was not applied on your August bill, I'm sorry about that. To be on the safe side, I'll credit you $20 now for August and September.
Please let me know if you have additional concerns, I'm happy to address them.
Thanks,
Liz
Thanks for your patience as I investigated your concerns. I see that you had an ongoing $10 x 7 month credit that is supposed to last until next month. I don't know why it was not applied on your August bill, I'm sorry about that. To be on the safe side, I'll credit you $20 now for August and September.
Please let me know if you have additional concerns, I'm happy to address them.
Thanks,
Liz
