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Makai11's avatar
Makai11
2 months ago

Disconnected Service

I recently disconnected service why are yall still tryna take money off the card that I didn't set up auto pay for plus I don't have that card knowmore

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  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    2 months ago

    If money is still owed it will be charged to the card on file, regardless of whether autopay was set up. 

    I would follow maratsade's advice and call. 

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    2 months ago

    You may want to call the 800 number. You'd get a faster resolution that way.