Forum Discussion
How much to end my contract?
Hi Sarah,
If you were to call in to cancel now, your ETF would be $145. If you want to wait until your contract ends, call us then at 866.347.3292, we'll provide all the details regarding the cancellation process and confirm the cancellation.
Hi Sarah,
If you were to call in to cancel now, your ETF would be $145. If you want to wait until your contract ends, call us then at 866.347.3292, we'll provide all the details regarding the cancellation process and confirm the cancellation.
I am not happy with this service and was not told it came with a dish. My service was installed on April 21 and I called the home office on Wednesday and found out I was already out of time and had to go up to the $129 package. I call them within the first three days of having this service and I should of been able to cancel then. When I check my usage I find it now to say 97% and 100% and I know I have watched TV between 2 a.m. and 8 a.m. and so this usage meter is not correct. The buffering is terrible it starts at 8 p.m. until about 6 a.m. I would never recommend this service to anyone. It is horrible. I am not using or watching HD. I am using SD I have shut off each set when I am not in that room. I turn off my computer when I leave the room. When I call Customer service they told me I was at 40% used and I have 17 days left. Then the Bonus Zone hasn't had anything used and I told him I watched TV between the hours of 2 a.m. and 8 a.m. So they even lie to us. I am think that the amount I would have to pay to get out of the contract is probably cheap than to have all this flustration. I have been trying to get an e-mail address for them but can't get them. This is horrible.
