Forum Discussion
Refund should have been returned Nov 2nd
HughesNet decided to use my money for a month to add to the interest in their company account. Refer to previous tactics/excuses/passing the buck to other representatives. If you don't deposit my refund, I will report you to the Better Business Bureau. One customer that's had enough of your crap.
- maratsadeDistinguished Professor IV
- The Better Business Bureau is not a government agency. It is a private, nonprofit organization that focuses on increasing marketplace trust. Businesses that affiliate with it do so voluntarily.
- The bureau rates businesses using an A+ to F scale. The higher the grade, the more the Bureau believes the business is trustworthy and acts in good faith to resolve customer concerns filed with the Bureau.
- The Better Business Bureau gives HughesNet a rating of A+.
There's no "reporting" to this agency. You can submit a complaint on their website, and they will contact the company on your behalf, but they have no authority to either compel or penalise the company.
- SeekerFreshman
Hello maratsade,
The FBI handles fraud cases. I've already provided everything from my end and expect a competant employee in the Billing department to refund $125.00 in a prompt and timely manner.
Regards,
HughesNet
Reporting Resources- GabeUDistinguished Professor IV
Reporting to the FBI because you haven't yet gotten your refund?
SMH. This is just ridiculous. The FBI have more important things to do, including dealing with ACTUAL cases of internet crime.
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