Forum Discussion

Adam_W's avatar
Adam_W
Freshman
3 years ago

Will my hn9000 account auto cancel?

Considering they decommissioned the satellite and I'm no longer getting internet through hughesnet will my hn9000 account auto cancel?  Or do I have to call up a number and listen to someone try to convince me to stay while I was able to get a unlimited fiber optic hook up?

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  • Liz's avatar
    Liz
    3 years ago

    Good morning Adam,

     

    Thanks for reaching out. Congratulations on getting fiber! Your HughesNet service wouldn't have auto-canceled after Spaceway (or any satellite) is decommisioned, so I am glad to see you've already called in to take care of that.

     

    -Liz

    • Adam_W's avatar
      Adam_W
      Freshman
      3 years ago

      Alright, thanks.  When they started sending me those texts a month back I was hoping otherwise.  

       

      Called them got the ball rolling.

      • Liz's avatar
        Liz
        Moderator
        3 years ago

        Good morning Adam,

         

        Thanks for reaching out. Congratulations on getting fiber! Your HughesNet service wouldn't have auto-canceled after Spaceway (or any satellite) is decommisioned, so I am glad to see you've already called in to take care of that.

         

        -Liz