Forum Discussion
WORST WIFI , SHOULD BE YOUR LAST OPTION
This service is so horrible , and they know it. 2 year binding contract because they know people will want a different service after 1 month it’s actually so sad. My “200 GB” are gone by the first week and it’s only me and my WiFi in the household and we both work… They’re so complacent and don’t want to upgrade there service because they know in rural areas no big name companies are there yet so they pay for cheap satellites and charge a premium to use it. 115 dollars for 200 priority GBs and then once those are done it’s like you don’t even have WiFi anymore unless you buy more. 100 latency while running a LAN cable like how is that even possible… DONT GET HUGHESNETS UNLESS YOU ABSOLUTELY HAVE TO.
3 Replies
You may think your comment is very knowledgeable but the fact is prices paid are not equaling service! I’m going to another provider as I’m not so rural to put up with crap. Service is a lost concept. My Wife is a professional public speaker with a message to keep people in the product, unfortunately some companies are only “Profits” as the product. Ignore your customers and then wonder why they went away!
My comment is factual.
The price reflects the cost of the technology. The quality of services issue is separate from that and it depends on individual experience.
Good luck with your new ISP!
First, this section is about this website, not the service. Second, this is not a site for service reviews. It is a site for technical and account support. If you need to review the site or want to complain or vent, you will get more traction if you go to the many, many sites on the internet where you can do that.
"My “200 GB” are gone by the first week "
This means you're using 200 GB a week. The data drains because you are using it. You may want to figure out where it is going and use it less. Streaming can use up to 6GB per hour per user. It's very easy to use a lot of GB a week if you stream or play games. You can buy tokens if you run out of priority data, but that gets expensive. Try to budget the monthly amount of data so it will last the whole month.
Terrestrial internet companies don't want to bother going to rural areas. Your time would be much better spent contacting your local, state, and federal government to bring terrestrial internet to your area.
As for the latency, that's due to the laws of physics -- you won't be able to change that, and neither will the company.
