Forum Discussion
Intermittent System Outage returns.
Good morning folks,
Just received an update that the network adjustments to address this concern have been implemented. Please let me know if the intermittent connectivity persists for you today.
Thanks, Liz. I will keep my app running that notes the longer dropouts and I will report when they appear to have stopped happening.
By the way, the one detail that I have noticed thatI have not yet reported is that the ability to bounce PING messages off of 8.8.8.8 stops roughly about a minute before the satellite modem logs any difficulties during a drop out. I first became aware of a discrepancy between how long a drop out appeared to be from the PC's point of view versus the duration of the drop out as logged by the satellite modem. So I started comparing some logged events with the times when the drop outs began as detected by failing PING messages. If it would be of any value, I could provide more detailed timing for a few drop outs.
I do believe the long drop outs have ceased. There have not been any for the past 2 days.
My thanks to whoever figured out the cause and fixed it. Soon, I can stop running my drop out monitor app now.
Awesome, glad to hear it guys! We'll pass along your feedback and confirmation to the engineers. Thank you again for your cooperation and patience while we worked to address your concerns.
To be honest I forgot all about this thread for a while. I guess that is a good thing if you think about it..
It has been about a month since the fix was put in to place and the only outages I have had since have been weather related. I am going to tempt fate and mark this thread as solved.
Thanks for the help! And be sure to pass that thanks on to the engineers.
Thank you Matt, will do!
