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langehill460's avatar
langehill460
New Poster
5 months ago

Intermittent system state code 12.1.9 and 12.1.12

I have been getting system state codes 12.1.9 and 12.1.12 on and off for most of July.  Seems to happen mostly at night - I notice it after we finish streaming for the evening.  The weather in northe...
  • Remy's avatar
    5 months ago

    langehill460,

     

    This appears to be your first post. Welcome to the Community! We're sorry to hear you've been experiencing service issues, and we'd love to help take a look into this. However, I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached.

     

    https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

     

    Thanks,

    Remy