Forum Discussion

api's avatar
api
New Member
5 years ago

Issues working from home due to vpn? Unable to work from home

I sent in a note with the "study from home" link on the community page but also just need help asap to be able to work from home. My issue is stemming from the vpn on my work computer, so I'm told by customer service, and it is not allowing me to even log on to my work software. If i have the internet cord plugged into my personal laptop the modem light is green but the work computer would show orange. Community page mentions "optimized Cloudbased business applications" and I hope to be able to get back to work soon.

    • Liz's avatar
      Liz
      Moderator
      5 years ago

      Good morning api,

       

      Thanks for posting, I hope Gabe and Maratsade's input helped. To add onto that we do have some work from home resources here: https://www.hninfo.us/worktips

       

      -Liz

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    5 years ago

    api 

     

    While HughesNet has been optimized to help those working and schooling from home, the very high system load as a result of so many more people being home and online can still cause things to not work as well as they normally would, unfortunately.   And with VPNs not working well under normal circumstances with HughesNet, using one under the current conditions very likely compounds the issue.  :(