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collettlee1999's avatar
2 months ago
Solved

Mesh WiFi booster

My wn 3000 isn't broadcasting anymore to connect to. LAN light is off. I tried to sync it with a wired LAN cable . With the cable connected all lights working. Still not broadcasting. Called tech with not much luck. Got disconnected.

  • collettlee1999,

     

    Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

    for a full 30 seconds before plugging it back in. Then follow the steps below.

     

    I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

    Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

     

     

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  • collettlee1999,

     

    Thank you for reaching out to us and I am sorry to hear this. I am sorry for the inconvenience but the booster may need a hard reset which will require the installation process again. First unplug the WN3000 from the outlet

    for a full 30 seconds before plugging it back in. Then follow the steps below.

     

    I recommend using the Wi-Fi signal strength gauge in the HughesNet Mobile App to help find the area halfway between an excellent Wi-Fi signal and where there is poor/no signal.

    Ensure the area around the Mesh Wi-Fi Node is not cluttered and provides adequate ventilation for the device. If it was working well in its original spot you can still place and plug it back in there. -Damian 

     

     

    • Thanks for the information. My booster is working properly now. 

                                      Thanks again,Jesse L. Collett 

      • Damian's avatar
        Damian
        Moderator

        collettlee1999,

         

        I am glad to hear this. Please reach out to us again if you ever need anything. -Damian