Forum Discussion

fox12's avatar
fox12
Junior
3 years ago
Solved

Modem reboot daily

Is it uncommon to have to reboot the modem every day?  I will be working on the computer, everything going fine. Then suddenly nothing will load. I check the modem and all the lights are on steady. ...
  • Liz's avatar
    Liz
    3 years ago

    Hi fox12,

     

    Thank you for the details. Curious if changing your DNS server would make a difference. You could try switching to a Google DNS server at 8.8.8.8. Here are instructions on how to do so: https://developers.google.com/speed/public-dns/docs/using As those instructions note, it would be a good idea to jot down the original DNS server address before changing it, in case you need to revert from the Google server. Please let me know if that does anything for you.

     

    -Liz

Liz's avatar
Liz
Moderator
3 years ago

Hi fox12,

 

Thanks for posting, that sounds curious. I checked your diagnostics and everything looks to be in working order. I also checked if there were any reports for any incidents in your area that could affect performance, but nothing lately.

 

Should be OK rebooting every day, but that shouldn't be necessary. 

 

When did you first notice this happening?

 

Does this happen across multiple browsers?

 

If you close and restart the browser, does that make a difference?
 

Does this happen across multiple devices?

 

Looking forward to hearing back.

 

-Liz