Forum Discussion
New Gen 5 owner in Northern California (slow as molasses)
Hi, new Gen 5 owner in Northern Calfornia, near Sacramento up in the foothills. Service installed yesterday. Slow very slow speeds. Called tech support at Hughes today and they said they will esca...
My repoint to ES17 is done. Promising for sure.
As speeds can always go up and down on a whim, I will ride this for a week ro two before I say it is fixed for sure but apepars we should be good to go.
Before the installer came over I had a about 1Mbps down.... and after, they are 24 and 17Mbps so far.
What appears to have suffered in the switch back to ES17 is uploads so far. I was getting better 2Mbps before the installer came over and now getting between 800K and 1Mbps. I can live with that. ;-)
So... so far so good. Thanks Hughes for getting things back on track.
https://testmy.net/quickstats/macsociety
TJ
I think when you reboot it "refreshes" the connection or something, kind of like when you empty the cache on your computer. I could be completely wrong about this, though. I have noticed in the past when I had a slower speed that rebooting seemed to improve it a bit, at least for a while.
Beam 55-
I had Gen5 for many months, with no troubles, now for the past 2 weeks troubles.
I didn't have to unplug/plug in the modem. Now it's 2x a day..
Something has changed for us on beam 55.
I use Linux, and never have to empty my chache.
I also had the FAP speed of 2.9 Mbs, now the best I get is 1.7.
Something has changed, I hope it is resolved soon.
I try to show my speeds and times, actions, to help, it appears the techs are stumpted so far.
Maybe a Beam 55 reboot would help?
