Forum Discussion

grenadieroutdoo's avatar
grenadieroutdoo
New Member
8 years ago

Number to call and cancel ?

Is there a direct line to call and cancel service and why should we have to pay to cancel when your company misleads people? Our bill was $300 this month!! My husband is a disable veteran who runs his...
  • Amanda's avatar
    Amanda
    8 years ago
    Hello grenadieroutdoors,

    Welcome to our community and thank you for reaching out to us. Unfortunately as it has been over a year since you signed up for service, your sales call is no longer available. I am very sorry you are not happy with the service and really recommend trying out some of the advice and tips from our community members, who are very knowledgeable in saving data. In any case, you can call us at 1-866-347-3292 and ask to speak to our Account Management department if you decide you want to cancel.

    Thank you
    Amanda
C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago
Not sure how it was nasty, then again, I guess flat out answering your question, "Number to call and cancel ?" is rude and nasty.  Guess you don't like being questioned for what a Rep should look for in a sales call then?

If you don't want public responses, then I strongly urge you to create a private topic, that's what they are for.