Forum Discussion
EmilyDunsing
5 years agoNew Member
Outage
Is there a way we can see if there is an area outage? Our internet keeps going in and out.
- 5 years ago
You're welcome, Emily! Glad to see you're back online. I did just get a report a couple minutes ago confirming that engineering resolved this. Thank you for your patience!
-Liz
Liz
Moderator
Good morning Emily,
Welcome to the community, glad you found us. I just checked our network reports and it does appear there is service degradation out of your gateway in Billings, MT. Our engineers are already working to address this. Your patience and understanding are greatly appreciated.
Thanks,
Liz
EmilyDunsing
5 years agoNew Member
Oh wow, we are in TX...didn't think the gateway would be in MT. It appears to be working now. Hopefully it stays this way so I can finish the day up at work. Thank you again!
- maratsade5 years agoDistinguished Professor IV
The gateways are always in another state. Good that it got fixed so quickly!
- Liz5 years agoModerator
You're welcome, Emily! Glad to see you're back online. I did just get a report a couple minutes ago confirming that engineering resolved this. Thank you for your patience!
-Liz
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