Forum Discussion
Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)
Southernsierra, I took a look into your account to see how the tech visit went (you could say I was a bit eager to see how everything went). Looks like they got out there and moved the dish onto a pole mount for you and quite a few other things taken care of!
This makes me really happy!
Let me know how everything's running.
-Brooke
Thanks for writing in Gabe. They did not use a pole mount. I requested a pole mount last time from Nancy (apparently she ranks above the moderators here) and she told me that I will need to work it out with the technician but she can mention it to them. Needless to say, a pole mount did not go down and the technician did not seem prepared to do it. He moved the dish from the roof (where he initially installed it) to the side of the house. The winds can indeed get pretty gnarly this high up. Good to hear you are having success with your setup from 2004 all the way to 2016 and then success with the new dish.
I'm 100% willing to install anything to get it wroking, there is tons of space in and around the cabin for any type of mount hughesnet needs to install.
That's unfortunate. I can't say whether it being mounted on the side of the cabin contributed to the issue or not, of course, but if it did I hope the tech reconsiders and installs it on a pole.
You shouldn't have to have two sat systems to ensure that you have an internet connection . Other than outages caused by weather, your connection should be reliable, and that it's not is something that should be fixed. I mean, don't get me wrong, nothing is 100% perfect, but you shouldn't be experiencing the issues you are. :(
