Forum Discussion
Jrebbec
9 months agoSpectator
Service not what I need
I had service installed a week ago tomorrow and has been slow since install. My wife works from home some of the time with a vpn and video conferencing, we have a ps5 we would like to use and we also...
maratsade
9 months agoDistinguished Professor IV
You can cancel the agreement by paying the early termination fee of $400. As per the subscriber agreement:
"If you cancel after activation but before the end of your 24-month term commitment, you will be charged a Service Termination Fee of up to $400. The exact amount of the Service Termination Fee will be $400 during the first ninety (90) days after activation of the Hughesnet Service. Thereafter, the amount will decrease by $15 per month for each month of active Service."
Your best bet now is to wait for a Hughesnet representative to reply to your post. They will work with you to see what may be the issue with your system and how it can be improved.
Do you have Fusion?
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