Forum Discussion
Slow speeds only in prime time hours
I see there's other complaints but I'm not sure what was resolved with this issue. I have the 15mg plan, using the HT1100 modem. In the mornings I get 20+ download speeds using testmy.net. Afternoo...
Amanda has been working on my issue behind the scenes, so I thought I'd come on and mention that we are working through it. The result is that I'll be switching to Gen 5 on a lower data plan than what I currently have. With the compression of data on streaming that is used on Gen 5, I should be able to stay within the 30g. Even if I go over 30g the throttled speed is better than what I have today so it's a no-brainer.
thanks Amanda!
back to slow speed again. http://testmy.net/db/dKQWfHG2D
I'm not sure when it happens, because I'm at work, but sometime during the day the internet slows down to 1mg. I have a tech coming out to the house tomorrow to see if I need re-pointing of my dish. Still seems like that wouldn't be the issue, unless a squirrel is moving the dish while I'm at work and then moving it back in the mornings
I'm not sure when it happens, because I'm at work, but sometime during the day the internet slows down to 1mg. I have a tech coming out to the house tomorrow to see if I need re-pointing of my dish. Still seems like that wouldn't be the issue, unless a squirrel is moving the dish while I'm at work and then moving it back in the mornings
