Forum Discussion
Speeds below 500 kbs. last night
Hi Liz or Amanda, I have a Gen 5 plan and since Sunday night has been extremely slow at night, going down to the 200 kbs. to 400 kbs. last night. http://testmy.net/quickstats/Tom%20Flanagan Duri...
Nice! Thank you for the update, Tom. I'm glad the modem replacement has brought you back up to normal performance. We're here if you need us, so drop by any time!
Good morning Liz,
Just an update on what happened last night. At 7:30 pm I was at 10 mbs., at 8:30 pm. I was at 1.44 mbs..
After 9 pm speeds dropped to 800 kbs..
This morning after I got up my speed was back to 30 mbs..
Tom
Good morning Tom,
Glad to hear it, I hope to hear that performance is back to normal during the night time after the site visit.
We are seeing this same issue every night speed is horrible, then in the morning it's fine. My neighbor is experiencing the same and we both had ours installed just over a month ago.
Hi Liz,
The technician has been here. I will let you know what happens tonight, tomorrow.
Tom
Great, thank you Tom!
Hi Liz,
At 7:30 last night my speed was 16 mbps, after 8 pm I bounced around between 2.63 mbps and 1 mbps, not great but not as bad as the days before. Could the gateway that I am on just starting to become crowded?
Tom
