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Spaceway Service Alert

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Admin

Spaceway Service Alert

We are currently experiencing an interruption of service for some of our customers. Our network engineers are working to restore service as quickly as possible. We apologize for any inconvenience this may cause you. Additional updates for follow.
33 REPLIES 33
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New Member

Re: Spaceway Service Alert

Thanks for posting. Phone lines appear to be melting down. Please keep us posted
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Honorary Alumnus

Re: Spaceway Service Alert

Just to clarify, Katie is referring to the Spaceway3 system that uses the Hughes HN900 modem.
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New Member

Re: Spaceway Service Alert

Im assuming thats why its constantly a busy signal?
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Associate Professor

Re: Spaceway Service Alert

kevinlee2004 chances are the phone lines are flooded with phone calls, don't bother calling because Hughes IS aware of the issue, and they are working on it. This applies only if you are on Spaceway3 (HN9000).
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New Member

Re: Spaceway Service Alert

Yep some of us are still using it for various reasons!
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New Member

Re: Spaceway Service Alert

Ok....thanks, thats what I am on. On the modem all I see are the top light and the bottom light on....for over an hour now.
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New Member

Re: Spaceway Service Alert

Taylor, what exactly do ya mean?
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New Member

Re: Spaceway Service Alert

I have a legacy plan with unlimited downloads in early morning times. Not the fastest plan but generally reliable. Hard to give up the "free zone".
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Admin

Re: Spaceway Service Alert

Yes, updates will follow. We'll stay in here with you and keep you posted throughout.