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Spaceway Service Notice

Re: Spaceway Service Notice

If they didn't want anyone to know about the short outage, they should have deleted all the user posts about the service being down!! Just deleting the official rep post is not going to keep people from not knowing the service was out! So with still having the other posts it was stupid and unnecessary to delete the official rep post!
New Member

Re: Spaceway Service Notice

Tonight I have received a Web Acceleration Client Error Message that I have received more frequently over the past few weeks and now I am wondering if it is related to the satellite outage.  I don't think the problem has been totally fixed.
Moderator

Re: Spaceway Service Notice

Hello,

Sounds like we could do more to help you. Please visit our community and create a new topic for yourself explaining your concerns and we'll be more than happy to assist you in any way we can. We recommend reading the tips and guidelines for posting in the community first: https://community.myhughesnet.com/hughesnet/topics/helpful-tips-for-posting-in-the-community

Thanks,
Amanda