Win10 Download HughesNet Relief

[Katie0]

Watch for the WIN 10 download and notice the relief we have put in place.  If you are a Jupiter subscriber, the Win 10 download won’t count against your allowance. If you are a Spaceway-Gen 4 subscriber, we are adding 4GB to your monthly allowance for a limited period to allow for the Win 10 download.

[CharlesMcCool]

Awesome Katie, Thanks

[BirdDog]

That is pretty good of HugheNet, definitely not something you would have to do. But you do still hate your customers, right?  

[jennifer baker]

How do you get the download?

[foxbrook]

Just noticed that. My son couldn't wait to download it, he's doing it now and the status meter isn't moving. Thanks!

[BirdDog]

What version are you on now? Should have had a little tray icon for a couple months to reserve it on lower left of desktop. If not go into Windows Update and there should be a notice there.
You do have all updates for your current version installed?

[tiptonps]

They sure do; anytime I have called and asked to speak with someone at the next level, the current level associate tells me that the next person will tell me the same thing...and they do. We are just being penalized for being rural customers. And if anyone doesn't believe me, call the nearest cable company and ask what you get for a cheaper price. Generation 4-get about it being any better.

[BirdDog]

I was being sarcastic, I don't think they do but you're entitled to your opinion. Although I don't like the off shore phone support, I could never do that job.

[Katie0]

sgoshe - I'd like to take that last sentence as a playful joke.  I'd love to think that's what it is...no?
tiptonps -  we don't, we really don't.  Maybe we aren't expressing ourselves as intended.  We know we wouldn't have a business without rural customers.  It's just tough to make satellite ground station equipment, home terminals and manage the transmission data for the same price as cable.  Remember, you won't find the cable folks spending the funds needed to go out to the rural areas.

[Katie0]

sgoshe - yeah!