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Failing To Provide Service

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hoewing14
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Failing To Provide Service

We have had HughesNet since May. Since then we have had to call every 10 days or so to "fix our internet" because it was never working properly. Many times we were promised that the issue was resolved, and we wouldn't have to call again, WRONG. Finally after calling 4 times within 15 days, we tried to cancel our service. Paying $100 a month for a service that isn't being fulfilled is a crime. We were told that we were not justified in cancelling our contract and that we will be billed for "early termination." What a joke. I can't wait to file complaints with the Federal Trade Commission and Better Business Bureau!

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