Not looking for tech support, just an informational post.
I've seen tons of posts lately about poor performance of the network. You are not alone. For 3 weeks now I have also been having issues. It started with a complete outage of service with an error stating that there was no upload link. When service was restored, I was getting latency that spiked into the 7+ second range, and numerous speed tests from 3rd party sites showed that I was getting an upload speed of 0.1mbps. Finally got around to running Hughes' test today and while the numbers were better, still far from where they should be.
Test #1 - 29.782 Down, 0.291 Up
Test #2 - 29.706 Down, 0.379 Up
Test #3 - 30.019 Down, 0.47s Up
Download speeds were well above the package I have, but uploads would start fine then hang at 60-80% (on a 1MB file). I believe these hang-ups are responsible for my extremely high latency, and most likely others as well.
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GabeU wrote:Yeah, if it's already wonky, it's probably not going to make much of a difference. LOL.
Well, that would explain it, then! LOL
","body@stringLength":"440","rawBody":"wrote: Yeah, if it's already wonky, it's probably not going to make much of a difference. LOL.
Well, that would explain it, then! LOL
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I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one :) Sorry to tell you the best thing you can do is find another provider, plain and simple.
","body@stringLength":"428","rawBody":"Hughes Net in general is terrible. I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one :) Sorry to tell you the best thing you can do is find another provider, plain and simple.
","author":{"__ref":"User:user:44589"},"isEscalated":null},"ForumReplyMessage:message:87930":{"__typename":"ForumReplyMessage","id":"message:87930","revisionNum":1,"uid":87930,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:87652"},"subject":"Re: Horrible Upload Speed, Week 3","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:87930"},"body":"
kurtis42501 wrote:Hughes Net in general is terrible. I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one :) Sorry to tell you the best thing you can do is find another provider, plain and simple.
Did you bother toggling the Video Data Saver?
I'm wondering how much your lawyer will charge for telling you that you are bound to arbitration, which you agreed to.
If you'd like help with your issue you should start a new topic, and I suggest taking a different approach if you do.
","body@stringLength":"1037","rawBody":"wrote: Hughes Net in general is terrible. I am so glad my 2 years are up and there are finally other services. I have never been able to watch any thing in HD. It keeps stopping and loading. I called to cancel my services, they told me that I had to retrive my radio transmitter from my roof. My lawyer is going to have fun with this one :) Sorry to tell you the best thing you can do is find another provider, plain and simple.
Did you bother toggling the Video Data Saver?
I'm wondering how much your lawyer will charge for telling you that you are bound to arbitration, which you agreed to.
If you'd like help with your issue you should start a new topic, and I suggest taking a different approach if you do.
","author":{"__ref":"User:user:29869"},"isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:87898"}},"ForumReplyMessage:message:88116":{"__typename":"ForumReplyMessage","id":"message:88116","revisionNum":1,"uid":88116,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:General"},"conversation":{"__ref":"Conversation:conversation:87652"},"subject":"Re: Horrible Upload Speed, Week 3","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:88116"},"body":"\"Did you bother toggling the Video Data Saver? \"
GabeU, this is neither here nor there, but I personally see no difference when I have toggled the VDS. Then again, my connection is rather wonky and eccentric.
","body@stringLength":"425","rawBody":"\"Did you bother toggling the Video Data Saver? \"
maratsade wrote:\"Did you bother toggling the Video Data Saver? \"
GabeU, this is neither here nor there, but I personally see no difference when I have toggled the VDS. Then again, my connection is rather wonky and eccentric.
Yeah, if it's already wonky, it's probably not going to make much of a difference. LOL.
","body@stringLength":"785","rawBody":"wrote: \"Did you bother toggling the Video Data Saver? \"
, this is neither here nor there, but I personally see no difference when I have toggled the VDS. Then again, my connection is rather wonky and eccentric.
Yeah, if it's already wonky, it's probably not going to make much of a difference. LOL.
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(From the question in the other thread) - My speeds are still quite good, but not as steady as they used to be. I'm more affected now during peak usage periods, though not usually too badly.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2017-12-02T18:12:06.278-05:00","lastPublishTime":"2017-12-02T18:12:06.278-05:00","metrics":{"__typename":"MessageMetrics","views":7676},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:General/message:87652/message:88122","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8M3wzOToxfGludCw4ODEyNCw4ODEyNA","node":{"__ref":"ForumReplyMessage:message:88124"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:88124":{"__typename":"ModerationData","id":"moderation_data:88124","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:88124":{"__typename":"ForumReplyMessage","uid":88124,"id":"message:88124","revisionNum":2,"author":{"__ref":"User:user:21490"},"readOnly":false,"repliesCount":2,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:General"},"parent":{"__ref":"ForumReplyMessage:message:88122"},"conversation":{"__ref":"Conversation:conversation:87652"},"subject":"Re: Horrible Upload Speed, Week 3","moderationData":{"__ref":"ModerationData:moderation_data:88124"},"body":"I'm back to the way it used to be when they first installed Gen 5. Noticeable latency and odd speed dips (and not just during the evenings). And I don't get the high speeds others get (hovering between 17 and 20 Mbps, down to under 10Mbps, sometimes less, at peak times). Gen 4 was more stable for me -- I imagine Gen 5 will get there.
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maratsade wrote:I'm back to the way it used to be when they first installed Gen 5. Noticeable latency and odd speed dips (and not just during the evenings). Gen 4 was more stable for me -- I imagine Gen 5 will get there.
It was the complete opposite for me. When I got Gen5 it was full speed ahead, with absolutely no slowdowns to speak of, no matter the time of day. I do remember yours having some issues, though, which was very odd.
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