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Massive outage underway

Professor

Re: Massive outage underway

LOL, @macsociety

 

So aside from increasing cell phone reception and  preventing alien control of your brain, do these also

 

Increase Testmy speed results?

Pick up Canadian TV and radio stations?

 

Smiley LOLSmiley LOLSmiley LOL

 

 

 

Assistant Professor

Re: Massive outage underway

If you hear Ian McFarland on CBC Radio let me know.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

Re: Massive outage underway


@maratsade wrote:

LOL, @macsociety

 

So aside from increasing cell phone reception and  preventing alien control of your brain, do these also

 

Increase Testmy speed results?

Pick up Canadian TV and radio stations?

 

Smiley LOLSmiley LOLSmiley LOL

 

 

 


Nope but I do see dead people now.  ;-)

TJ

seepeople.jpeg

Professor

Re: Massive outage underway

Is this the bloke who turned 80 recently?  Is he still broadcasting?

 


@MarkJFine wrote:

If you hear Ian McFarland on CBC Radio let me know.


 

Assistant Professor

Re: Massive outage underway

Hmmm. I suppose he's up there in age now, and I don't see any obits when I search.

He used to do the news on Radio Canada International ages ago. He was a genuine radio personality and a fan favorite of shortwave listeners for decades. I met him once in the mid-'90s as he used to frequent some the East Coast listener conventions. One year someone made up "I touched Ian" buttons... you had to be there. lol


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Professor

Re: Massive outage underway

If he's the Canadian radio guy, he turned 80 in July of 2017.   I don't know if he's still broadcasting, though.  I've seen pics of him and he looks excellent and not 80 at all.

New Member

Re: Massive outage underway

It would be nice if Hughesnet would maintain an SMS list and send me a notification when an outage happens that affects me. Not knowing what was going on and unable to get on the internet at all, I was completely in the dark. I tried calling but they had their ACD set to hang up on any call after 5 minutes (I know that drill from my airline days). After about 4 attempts over 2 hours, I finally gave up and figured out for myself that they had an outage. (I would have gotten to the internet via my phone but I get no bars where I live). If Hughenet is reading this, please text me next time! (I do get texts from my 0-1 AT&T bars occasionally)

Assistant Professor

Re: Massive outage underway

@generalp2 

You're responding to a thread regarding an event that's over a year and a half old.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Professor

Re: Massive outage underway

You may want to start a new thread with this, instead of posting under such an old one. Your idea is not bad and the company may consider it, or they may provide more information as to why they don't send messages.  

 

For very big outages, they post information on the first page of this community and also to their social media accounts. 

 

 

generalp2 wrote:

It would be nice if Hughesnet would maintain an SMS list and send me a notification when an outage happens that affects me. Not knowing what was going on and unable to get on the internet at all, I was completely in the dark. I tried calling but they had their ACD set to hang up on any call after 5 minutes (I know that drill from my airline days). After about 4 attempts over 2 hours, I finally gave up and figured out for myself that they had an outage. (I would have gotten to the internet via my phone but I get no bars where I live). If Hughenet is reading this, please text me next time! (I do get texts from my 0-1 AT&T bars occasionally)


 

Distinguished Professor IV

Re: Massive outage underway

@generalp2 

 

I wouldn't assume that there is an outage just because you're having an issue getting through to the phone reps.   

 

When widespread outages happen, they post notifications on the main page of this community.  Even when an outage happens with an entire gateway, or even smaller, a single beam, there tends to be an uptick in tech support posts about connection issues.   

 

If you'd like help with your issue, please start a new topic in Tech Support.


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