Since full service has been down for three days now I believe Hugesnet should pro-rate everyone's bill. Although, I understand the decision to run a skeleton crew over the three day holiday, it appears Murphy's Law once again proved its legitmacy "whatever can go wrong, will go wrong". Hence, Hugenet got caught with their pants down.
I don't think its unreasonable to call Hugenet and ask that your bill be pro-rated for the days there was no service for large chunks of the three day holiday.
