Thank you for answering my questions. I am trying to decide whether I can expect to get improved download speeds, the type of support Hughesnet can provide and whether I can live with the slow speeds during the day. So your input is valuable.
I notice GabeU thought my question was not reliavant here where I already had an open dialog in the tech support area and critized me for not responding to a message there on Thursday. I was slow in response because of the confusion I had with the link did not sucessfully respond until Friday afternoon which by that time support staff was probably already off work. The link was private therefore GabeU would not know I had responded unless he talked directly to Remy or just assumed I hadn't.
I neither critiqued the relevance or your post being here nor made any assumptions about your interactions with Remy. I simply gave pertinent information and instruction.
I can't suspend untill my 90 days are up (Dec 2) But I was told I could suspend for as much as 9 months. Reading from the link you sent, I can only suspend for 6 months. I was told that by the guy from Frontier who put me onto Hughes, and then again by the Hughes agent on the phone that I could suspend for 9 months. But I do see it in writing, so again, will have to live with what I signed up for. I'll tough it out and change when possible if it's not satisfactory at the time. No use causing stress over something I probably can't control. Too old for that.