Then call customer service at 866-347-3292 and do so. Keep in mind that during your 24 month commitment there is an Early Termination Fee, which is $400 for the first 90 days after activation, then $15 less per month thereafter.
If you decide you want help for your purported issues, on the other hand, ask for it in the Tech Support Section.
So you're basically changing providers at the end of your contract, right, and going with the grass is greener provider (the one that has so many complaints lodged against them). Very smart of you -- I'm sure the honeymoon period will be delightful, and then we'll probably see you on the complaint boards, ranting about AT&T. Awesome.
We found out the satellite, yes, the one in space, was broken. This was after they sent several techs to our house.
The satellite isn't "broken".
AT&T has a satellite service that doesn’t slow down your speed if you use up your allotted gbs.
AT&T doesn't have satellite internet service. And if whatever the service is doesn't throttle your speed when you've reached a specific data allotment, it doesn't have a data allotment. You're likely confusing "may be" with "doesn't", as in your speed "may be" throttled when you've reached a specific data threshold, and if it's cell based that threshold is likely 23GB.
As for not recommending HughesNet to your worst enemies, I wouldn't either, but I would recommend it to my friends and family, and have done so. And, like my service for me, theirs has been working just fine for them.
It's great you have other choices. You should try them. Why stay with a service you don't like? Pay the ETF and go get service that's more appealing to you,
I feel you... Im not much for complaning but im so tired of getting played by net providers...my son is a gamer and all games are going to donloads not disk.. we live out of town so we have no choices all the other providers cost 60$ for 100meg UNLIMITED net.. but because were we are at we can get 1meg at&t who charges by the gig or this crap were its 30gig for 100.... my son baught a game for 12$ but it would cost me 175$ on top of that in data tokens there should be a law aginst scamming people just cause were they live... it is a new age and data caps do not work any more every thing needs downloaded or streamed.......... Im sorry its a crime to charge one person 60$ for fast and unlimited and another so much more for so much less............... Stop Data Caps!!!