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TripleMRanch
Junior

0.74 1.40

0.74 1.40

47 REPLIES 47
TripleMRanch
Junior

What device(s) are you using?- 2 month old $1500 dollar Alien Desktop Rated the best gaming desktop of course gaming is impossible
Trouble shooting I have done- Just Rebooted 100 times does no good
Time of day it happens -All times of the day and night
When it started-When i switched to gen 5
Wireless or wired-Wired

What device(s) are you using?- 2 month old $1500 dollar Alien Desktop Rated the best gaming desktop of course gaming is impossible
Trouble shooting I have done- Just Rebooted 100 times does no good
Time of day it happens -All times of the day and night
When it started-When i switched to gen 5
Wireless or wired-Wired

 

10/23/2017 05:50 PM,"9168","448"
10/21/2017 11:48 AM,"904","2214"
10/21/2017 11:25 AM,"882","2655"
10/21/2017 11:22 AM,"949","1183"
10/21/2017 01:50 AM,"44162","2470"
10/20/2017 09:25 PM,"3223","14"
10/20/2017 09:41 AM,"27746","2765"
10/20/2017 09:40 AM,"1702","1078"
10/19/2017 08:19 AM,"18562","2259"
10/17/2017 11:50 PM,"28846","746"
10/17/2017 09:56 PM,"2123","1096"
10/17/2017 02:29 PM,"4824","2685"
10/17/2017 12:46 PM,"26804","2861"
10/17/2017 12:39 PM,"42219","2299"
10/16/2017 03:58 PM,"4627","2362"
10/16/2017 02:08 PM,"3594","2910"
10/16/2017 08:51 AM,"2339","1378"
10/15/2017 06:28 PM,"4722","15"
10/15/2017 05:30 PM,"1184","15"
10/15/2017 03:32 PM,"1728","431"
10/15/2017 03:20 PM,"1483","442"
10/15/2017 03:12 PM,"2383","33"
10/15/2017 02:54 PM,"857","284"
10/15/2017 02:51 PM,"1024","344"
10/15/2017 02:47 PM,"5440","777"
10/15/2017 02:44 PM,"2161","598"
10/15/2017 02:32 PM,"376","1490"
10/15/2017 02:29 PM,"695","1361"
10/15/2017 02:25 PM,"754","1431"
10/15/2017 02:18 PM,"468","1190"
10/15/2017 02:17 PM,"499","562"
10/15/2017 02:15 PM,"659","659"
10/15/2017 02:13 PM,"482","747"
10/14/2017 09:19 AM,"236","881"
10/13/2017 02:13 PM,"1397","2615"
10/13/2017 02:11 PM,"1683","1649"
10/13/2017 01:40 PM,"1933","1225"
10/12/2017 08:27 PM,"108","12"
10/12/2017 04:18 PM,"236","715"
10/12/2017 10:05 AM,"380","710"
10/12/2017 09:38 AM,"1185","2937"
10/11/2017 12:45 PM,"614","2565"
10/11/2017 12:44 PM,"401","2503"
10/11/2017 12:41 PM,"573","1519"
10/11/2017 09:25 AM,"1332","2036"
10/11/2017 01:49 AM,"5264","2087"
10/10/2017 10:07 PM,"78","15"
10/10/2017 04:29 PM,"243","1167"
10/10/2017 04:22 PM,"221","1627"
10/10/2017 10:12 AM,"1733","2919"
10/10/2017 10:11 AM,"2486","2421"
10/10/2017 10:10 AM,"1409","2379"
10/10/2017 10:09 AM,"15215","2714"
10/10/2017 10:07 AM,"10648","646"
10/09/2017 10:49 AM,"4370","3159"
10/09/2017 10:48 AM,"3691","773"
10/09/2017 10:47 AM,"3413","2962"
10/09/2017 10:45 AM,"15153","2670"
10/09/2017 10:44 AM,"22375","2568"
10/09/2017 10:35 AM,"5242","961"
10/07/2017 01:07 AM,"16909","2466"
10/07/2017 01:05 AM,"1290","1257"
10/07/2017 01:04 AM,"8805","1564"
10/07/2017 01:03 AM,"15583","620"
10/06/2017 02:24 PM,"421","476"
10/05/2017 09:42 AM,"533","677"
10/05/2017 09:41 AM,"814","2719"
10/05/2017 09:07 AM,"2611","2561"
10/05/2017 09:04 AM,"858","2621"
10/05/2017 08:58 AM,"2195","2510"
10/05/2017 08:58 AM,"6477","2315"
10/04/2017 06:53 PM,"289","2734"
10/04/2017 06:24 PM,"555","2828"
10/04/2017 06:23 PM,"506","637"
10/04/2017 06:06 PM,"904","2177"
10/04/2017 06:04 PM,"599","2194"
09/25/2017 08:51 PM,"147","1094"
09/25/2017 08:30 PM,"187","602"
03/07/2017 09:48 PM,"19416","460"
01/12/2017 08:26 PM,"25653","296"
01/12/2017 07:55 PM,"24747","210"
01/12/2017 07:33 PM,"28839","150"
12/06/2016 11:18 AM,"934","539"

Here are all my speeds from your speed tester

Sorry about double posting my connection was so bad that I pressed post waited and waited then pushed post again and it posted twice

I have been onh the telephone to hughes net over and over and over again I have been promised a call back at least 5 times and haven't got one call back, I have been hung up on numerous times and it has been a month and I wish I could go back to gen 4

maratsade
Distinguished Professor IV

" Just Rebooted 100 times does no good"

Really? One hundred times?

Seems like 100

 

Ran speed tests answered questions wait a week no calls, no answers to posts. Download times are crap unless you get up early in the morning play poker game says lousy internet connection, losing money because of  internet Played DDO for ten years only got on this internet because you PROMISED  I could play this game, the game rubber bands, uplayable. This is a joke and you will not admit the problem is on your end. And then I have to listen to commercials on TV where you crow about how outstanding your gen 5 is when I know it sucks.

3 pm Nov 1st 0.98 mbps download 2.96 upload Wdnesday at 3 in the afternoon and the connection sucks

1.46 download 0.08  upload gee this is fun go astros

GabeU
Distinguished Professor IV


@TripleMRanch wrote:

Ran speed tests answered questions wait a week no calls, no answers to posts. 


Please provide the results URL to the testmy.net test results that were requested of you to perform by Corrosive and confirmed to be needed by Amanda.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

So the test results I have taken wIth YOUR SPEED TESTER are no good. I have to go to some other company, I do not know or trust, give them my e-mail address then get spammed by them? Of course I do not blame you for not trusting YOUR SPEED TESTER if it works as bad as everything else around here. Oh by the way you said numerous times you could use either speed tester and those were the only ones.

GabeU
Distinguished Professor IV

@TripleMRanch

 

I never said the speed tests you already did with Hughes' own test were no good.  I said is that it was requested that you perform some tests at testmy.net, and that request was confirmed by a rep.  

 

You can do what you wish.  I've had a testmy.net account for over ten years and have never received any emails from them, save for when I post on their forum and get a reply.  Your email address is not shown by them, so you're not going to get spammed by anyone getting the address from them, as no one can.  

 

You were instructed on what you needed to do on the 15th, after numerous spam posts and various people trying to decipher just what you were intimating.  You posted your Hughes results nearly 10 days later.  That's nearly ten days in which you could have been testing at testmy.net (even though they most likely wouldn't need nearly ten days of testing).  And, of course, in the meantime, you spam on others' threads and use foul language while doing so (which the system catches and bleeps out). 

 

Here's what I recommend.  Whether you do it or not is entirely up to you.  Create the testmy.net account, run a few batches of tests as outlined, and post the results URL here.  The ball is in your court.    


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

Version:1.0 StartHTML:000000204 EndHTML:000050802 StartFragment:000006913 EndFragment:000050746 StartSelection:000007162 EndSelection:000050734 SourceURL:http://testmy.net/quickstats/Tahoe%20RobbTahoe Robb Speed Test Results

Sun Nov 05 2017 @ 1:26:24 pmSan Francisco, CAarrow96 kB13 kbps 2 kB/s223970690455 1eNjXo6HQshare history
Sun Nov 05 2017 @ 1:24:58 pmSan Francisco, CAarrow256 kB222 kbps 28 kB/s223970690455 6Tusy5l8Ushare history
Sat Nov 04 2017 @ 10:23:26 pmDallas, TXarrow1.3 MB985 kbps 123 kB/s223970690455 tIv13VqeTshare history
Sat Nov 04 2017 @ 10:17:42 pmSan Francisco, CAarrow6.9 MB1.89 Mbps 236 kB/s223970690455 abkOJE6gMshare history
Sat Nov 04 2017 @ 10:13:07 pmDallas, TXarrow1.3 MB805 kbps 101 kB/s223970690455 qG8lxULIXshare history
Sat Nov 04 2017 @ 9:44:25 pmDallas, TXarrow1.1 MB547 kbps 68 kB/s223970690455 kNzD0JPgVshare history
Sat Nov 04 2017 @ 9:34:27 pmDallas, TXarrow968 kB215 kbps 27 kB/s223970690455 xRDkC027cshare history
Sat Nov 04 2017 @ 9:33:08 pmDallas, TXarrow256 kB104 kbps 13 kB/s223970690455 2aE1VrD6eshare history
Sat Nov 04 2017 @ 9:32:18 pmDallas, TXarrow256 kB77 kbps 10 kB/s223970690455 xWdP5Mo0zshare history
Sat Nov 04 2017 @ 4:39:52 pmDallas, TXarrow96 kB144 kbps 18 kB/s223970690455 ATOmgiNhxshare history
Sat Nov 04 2017 @ 4:39:07 pmDallas, TXarrow6.1 MB4.14 Mbps 518 kB/s223970690455 zuLn47gJrshare history
Sat Nov 04 2017 @ 4:32:12 pmDallas, TXarrow6.2 MB2.9 Mbps 362 kB/s223970690455 d8uqKvsZJshare history
Sat Nov 04 2017 @ 4:29:25 pmDallas, TXarrow96 kB18 kbps 2 kB/s223970690455 kQrJOydb5share history
Sat Nov 04 2017 @ 4:28:22 pmDallas, TXarrow96 kB22 kbps 3 kB/s223970690455 Ymsu8fdATshare history
Sat Nov 04 2017 @ 4:27:06 pmDallas, TXarrow96 kB116 kbps 15 kB/s223970690455 1W6q9mGFishare history
Sat Nov 04 2017 @ 3:54:59 pmDallas, TXarrow96 kB26 kbps 3 kB/s223970690455 gENDUbXorshare history
Sat Nov 04 2017 @ 3:35:22 pmDallas, TXarrow96 kB20 kbps 3 kB/s223970690455 mbMZNewocshare history
Sat Nov 04 2017 @ 3:34:25 pmDallas, TXarrow6.3 MB2.41 Mbps 301 kB/s223970690455 F0ukbWKELshare history
Sat Nov 04 2017 @ 3:31:58 pmDallas, TXarrow6.3 MB3.21 Mbps 401 kB/s223970690455 RQnHgoOhlshare history
Sat Nov 04 2017 @ 2:46:31 pmDallas, TXarrow6.2 MB3.66 Mbps 458 kB/s223970690455 oMqpSebjmshare history
Sat Nov 04 2017 @ 1:16:30 pmDallas, TXarrow6.3 MB3.12 Mbps 390 kB/s223970690455 jBkKHZfxOshare history
Sat Nov 04 2017 @ 1:15:06 pmDallas, TXarrow256 kB194 kbps 24 kB/s223970690455 JuXp2QqHeshare history
Sat Nov 04 2017 @ 12:04:34 amDallas, TXarrow19.1 MB10.25 Mbps 1.28 MB/s2237148462642 2s7vqGSK0share history
Fri Nov 03 2017 @ 9:04:20 pmDallas, TXarrow18.7 MB22.98 Mbps 2.87 MB/s2237148462642 QNbStxzyUshare history
Fri Nov 03 2017 @ 8:53:50 pmDallas, TXarrow6.3 MB2.37 Mbps 296 kB/s2237148462642 a7ko6vD8Jshare history

@TripleMRanch

NM  

 

 

GabeU
Distinguished Professor IV

@TripleMRanch

 

First, as per the instructions, you only need to post this...  https://testmy.net/quickstats/Tahoe%20Robb

 

You have five tests run thus far.  Only the tests run under your user name can be accepted as yours (the others in that table you copied and pasted cannot).    

 

As per the instructions, please use the 25MB test size for download tests and the 4MB test size for upload tests.  The download speed tests are the more important of the two needed, though you can run some upload tests if you wish.  

 

Additional info:  To get rid of the tests in your results that you didn't run, click on "Exclude tests taken on your connection ID that are not logged under Tahoe Robb," which is on the bottom left of the test results table.  Like the following.... 

 

Capture.JPG


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

Won't upload a 4meg file your system is to slow

GabeU
Distinguished Professor IV


@TripleMRanch wrote:

Won't upload a 4meg file your system is to slow


I do see that you have a couple of 4MB upload tests in.  You don't really need many upload tests, but if you do run them and the 4MB size times out, try the 3MB size.  

 

Also, just so there is no confusion, with regard to "your system is to slow", I don't work for HughesNet.  I'm a customer, like you.  Employees will have a tag next to their name, like Mod.  Liz and Amanda are the two you'll see most often.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

Hi TripleMRanch,

 

Thank you for running the testmy.net speed tests and posting your results URL. There definitely are plenty of entries here we can use to escalate your case, so I'll send this up to our engineers. 

 

Your cooperation, patience, and understanding are much appreciated.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!