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12.7.2 -- A transmit problem has occurred

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Kbryan
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12.7.2 -- A transmit problem has occurred

Tried speaking with tech yesterday and was very unsuccessful and frustrated the entire 40 minute conversation. Stated she could send a tech out for$125, I refused! Said she could offer a discounted rate?!?!?! The modem/install is only 8 months old and is failing...seriously think I am going to pay for a service and equipment that only lasts 8 months?? She hung up when I asked to speak to anyone available that has simple common sense...no follow up as of yet! Whats broken?

State Code -21.1.5 -- Connecting to gateway
Summary Operational State-Down
Data Allowance -Remaining Not Available
Satellite Receive Status Up
Satellite Transmit Status Up
LAN Status Up 1G FD
IP Gateway Association State Creating IPGW Pool
TCP Acceleration Down
Web Acceleration Up
Suspension State Not Suspended
Software Download Status Updating...
Satellite Receive Signal Strength 83
Data Packets Received 0
Control Packets Received 223891
Bursts Transmitted 188
Packets Transmitted 64
Packets Received 2169
Packets Transmitted 2153
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