Mcafee is a pain.
Try to enable the firewall. Lets see what Mcafee does.
Try clicking the button to "on"
I think it is a real possibility that you have picked up something malware related.
I want you (after you release the Tokens) is to go here:
And download, install, update and run a manual scan of the free version of Malwarebytes:
OK, gotcha on the Mcafee.
I haven't used it in years. In part because of things like this.
Lets see if we have a Community user that has recent experience with Mcafee.
I'll try to dig around and see what I can find in the meant time.
Open up Mcafee and see if you can give permission to Glasswire to run.
Remember will have to repeat the "use" / release for each of your Tokens.
"Malware link....when I click on the Free Download it goes to a screen showing BUY & doesn't give the option to change to free?"
Scroll down the page. The "live link" to the free version is at the bottom of the page:
let scan, it should only take a few minutes.
click to scan
It could take 20 to 70 minutes depending upon what it finds, what processor you have (I3, I5, I7 ....)
As to accessing your computer, no I can't.
I'm a fellow Hughes subscriber. I have been so for over 12 years so I know the Hughes systems well. I also build and repair computers.
I, and a number of others, volunteer time here in the Community in an effort to shorten the "learning curve" as it applies to getting the most from your Hughes connection.
As far as Hughes support ... They are your ISP. They are to supply internet service to the modems LAN port.
They are not set up to provide personal IT support for customer owned equipment.
They do have a "partnership" with a third party paid support company but I think you may wish to see the result of the scan first.
Also there is the option of using your computers factory image restore function that brings the computer back to "day-one" status.
That will defiantly kill all (there are a couple of exceptions) of the Bad Guys but then all of the Windows updates have to be re-installed as well as any software you have installed to date but you should have the discs for those.
Wow, that is a bunch of them!
Usually it is a matter of one or two. Hopefully with that many involved and considering the a core windows component was affected that the entire operating system isn't toast.
In that event you will have to recover from the factory image.
It may also be time to rethink the use of Mcafee.
I always was a bit paranoid with virus/malware infections.
I guess I subscribe to the "nuke and repave" school of thought.
She didn't post what those "objects" were. A cookie is one thing ..... then there are the others as well as corruption of key system files.