cancel
Showing results for 
Search instead for 
Did you mean: 

5 Year issue with Hughes Net

Re: 5 Year issue with Hughes Net

@C0RR0SIVE  Thanks. When my husband gets home, we'll try it. Thanks for all your help.

Re: 5 Year issue with Hughes Net

@Gwalk900Lots of questions and here goes.

 

As far as we know we are not "off grid."  We don't know how to confirm or check that.

Modem is plugged into a surge protector while the coax and ethernet cables are not.

All 3 cables are tight and the coax is finger tight.

I think I got all your questions. If I missed one, let me know.

Thanks again for all your help with this.

Honorary Alumnus

Re: 5 Year issue with Hughes Net

Off grid means solar power or generator.

Let's plug the modem into the wall directly, some surge protectors can cause issues.

 

Re: 5 Year issue with Hughes Net

@Gwalk900We definitely are not off grid then. I've plugged the modem directly into the wall as of now. Then my husband will do the Wi Fi thing when he gets home and we'll see from there. Thanks again for your help.

Re: 5 Year issue with Hughes Net

@Gwalk900@C0RR0SIVE@Aedan@GabeU  Ok...we have the modem hooked up via Wi Fi now. Husband did it at 7 PM tonight when he got home and we just ran the first set of tests on testmy and honestly VERY SCARY.  http://testmy.net/quickstats/bounceback2p

 

Here's the HughesNet SCC information at the same time. Keep in mind I've been on the computer most of the day and night and since 7 PM hooked up via Wi Fi.

 


Auto-Refresh
 


Advanced Menu
 
SAI
2014428 (0x1ebcdc)
ESN
12123597
Diagnostic Code
0000-0000-0000-0005
Current State Code
0.0.0
Last Error State Code
14.1.1
Time since Recovery(d.h:m:s)
0.0:17:6
System State Code Monitor
State Code Transitions Total Duration(s) Start Time End Time Terminal Downtime
11.2.1 4285008/15/2017 22:06:3808/15/2017 22:09:530.1448%
11.2.2 7132508/15/2017 22:04:4308/15/2017 22:06:380.0673%
11.2.5 442008/12/2017 21:45:4508/12/2017 21:46:350.0213%
11.3.1 1324108/15/2017 22:09:5308/15/2017 22:10:060.0122%
12.1.9 217108/04/2017 22:21:2908/04/2017 22:21:440.0087%
12.3.1 21808/11/2017 02:06:0708/11/2017 02:06:180.0009%
12.7.1 12108/15/2017 22:10:0608/15/2017 22:10:270.0011%
14.1.1 125116407608/16/2017 23:55:2208/17/2017 01:30:4059.1294%
20.1.1 150151108/08/2017 02:32:3508/08/2017 02:32:440.0768%
20.2.1 57608/04/2017 20:21:4408/04/2017 20:21:500.0039%
21.1.4 11008/04/2017 20:21:5008/04/2017 20:22:000.0005%
21.1.5 11608/04/2017 22:12:5408/04/2017 22:13:100.0008%
23.1.1 43108/11/2017 22:24:0308/11/2017 22:24:110.0016%
23.1.4 11708/15/2017 22:04:2608/15/2017 22:04:430.0009%
30.3.4 7215908/12/2017 18:26:0608/12/2017 18:30:060.1097%

 
 

Percent Time Spent in State (Since Startup)
 
 Hope this helps out some. We will leave the modem hooked up via Wi Fi for a couple days and see how things go.
Distinguished Professor II

Re: 5 Year issue with Hughes Net

@bounceback2p

 

That's definitely a marked drop in speed since changing to a WiFi connection, but it could just be a coincidence.   Leaving it connected via WiFi, like you mentioned, and continuing to run tests, like you have been, will rule that in or out.  If it does turn out that the WiFi connection is the cause of the present speed drop there may be modem adjustments that can be made to the WiFi connection to rectify it, but time will tell if we need to go that route.  Again, it may just be a coincidence.  

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit

Re: 5 Year issue with Hughes Net

@GabeU @Gwalk900 @C0RR0SIVE @Aedan Yes it could just be a one time thing and not the norm. We will stay hooked up this way for a couple days and run more tests and put the results here. Here are the tests from this morning.  http://testmy.net/quickstats/bounceback2p

 

Auto-Refresh
 


Advanced Menu
 
SAI
2014428 (0x1ebcdc)
ESN
12123597
Diagnostic Code
0000-0000-0000-0005
Current State Code
0.0.0
Last Error State Code
14.1.1
Time since Recovery(d.h:m:s)
0.1:13:58
System State Code Monitor
State Code Transitions Total Duration(s) Start Time End Time Terminal Downtime
11.2.1 4285008/15/2017 22:06:3808/15/2017 22:09:530.1421%
11.2.2 7132508/15/2017 22:04:4308/15/2017 22:06:380.0661%
11.2.5 442008/12/2017 21:45:4508/12/2017 21:46:350.0209%
11.3.1 1324108/15/2017 22:09:5308/15/2017 22:10:060.0120%
12.1.9 217108/04/2017 22:21:2908/04/2017 22:21:440.0085%
12.3.1 21808/11/2017 02:06:0708/11/2017 02:06:180.0009%
12.7.1 12108/15/2017 22:10:0608/15/2017 22:10:270.0010%
14.1.1 126119306908/17/2017 02:38:5008/17/2017 10:42:0359.4991%
20.1.1 150151108/08/2017 02:32:3508/08/2017 02:32:440.0754%
20.2.1 57608/04/2017 20:21:4408/04/2017 20:21:500.0038%
21.1.4 11008/04/2017 20:21:5008/04/2017 20:22:000.0005%
21.1.5 11608/04/2017 22:12:5408/04/2017 22:13:100.0008%
23.1.1 43108/11/2017 22:24:0308/11/2017 22:24:110.0015%
23.1.4 11708/15/2017 22:04:2608/15/2017 22:04:430.0008%
30.3.4 7215908/12/2017 18:26:0608/12/2017 18:30:060.1077%

 
 

Percent Time Spent in State (Since Startup)
 Better than last night's tests. I do have a question that is more from curiosity. Having HughesNet for internet and DISH for TV for 5 years now, the dishes were always pointed to the SW. When we moved here in April and had them installed here, DISH has theirs still pointed SW however HughesNet is now pointed SE. Is this due to the Gen 5 or something else ?
 
 
Associate Professor

Re: 5 Year issue with Hughes Net

@C0RR0SIVEWe kind of thought that might be it, was just curious about it. Thanks for the response.

Associate Professor

Re: 5 Year issue with Hughes Net

@bounceback2p

How are things going since connecting over wifi? Any better?  The speed could have just been weather yesterday at your gateway, or another issue entirely.  I assume your HT2000w is somewhat close to your desktop, yes?

When connecting to the Wifi network, you did disconnect the ethernet cable from the computer as well, correct?