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5g WiFi Connection

Freshman

5g WiFi Connection

For some reason my computer nor wireless printer seem to see the 5g connection option; only the 2g.   It works and shows on both my phone and my husband's phones, but it will not show up in the computer network options nor the printer.   I've gone in to the system page to check to ensure nothing had gotten disabled.   Any suggestions or help would be appreciated.

4 REPLIES 4

Re: 5g WiFi Connection

A lot of computers and printers do not have the 5g option yet.

Distinguished Professor IV

Re: 5g WiFi Connection

@dodsondj87

 

Have you ever been able to connect the two devices in question to the 5Ghz band before, like with a previous router?  

 

If not, it may be like @gokartergo24 stated, in that those two devices don't have the ability to connect to the 5Ghz band.  Many devices out there can't (neither my laptop, nor notebook, can), though many newer ones have that ability.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
New Poster

Re: 5g WiFi Connection

I have the same problem---my phone and tablet connect to 5g but my older laptop does not.  Is there any difference in data speed between the two connections?

Distinguished Professor IV

Re: 5g WiFi Connection


@Mikethekey wrote:

I have the same problem---my phone and tablet connect to 5g but my older laptop does not.  Is there any difference in data speed between the two connections?


There can be.  Sometimes the throughput on the 2.4GHz band is lower.  

 

One way you can check is, on the laptop that is connected to the 2.4GHz radio, click on the following link and see what result it gives you.  Again, make sure to do this on the laptop in question.  It will give you the throughput of the method with which you are connected, in this case being the 2.4GHz band.  

 

http://192.168.0.1/limited.html#!/general/lan_speed

 

P.S.  This link will give you the throughput on any device you are connected with as long as you click on it while using that device. 

 

Edit:  Just to be clear, this only tests the throughput between the modem and your device, not your internet speed.  If it's above your internet speed, you should be fine.  If it's lower than your internet speed, it can cause issues with that device...internet speed wise, that is.  


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit