What is going on HughesNet?
My download speeds are going from one end to the other...with lows in the 622 kbps to high in the 18 mbps...and everything in between.
From the looks of the message boards these days this is obviously a system wide issue that has been going on since last weeks outage..if not beforehand.
While the 3 GB of free token bytes that HughesNet has been adding to customers accounts was a nice gesture for last weeks outage..this significant reduction in download speeds that myself, and many MANY customers have been observing since the outage, is no doubt causing more of an outrage than the complete system wide outage we experienced last week.
I'm certainly not trying to add fuel to the fire here...but I do think it's time HughesNet acknowledge that their is a problem and keep it's customers informed as to what all is being done to rectify it, if anything.
Believe it or not, but being upfront and HONEST with your customers goes a long ways!
