Hi Rod,
From what I can see, after your case was escalated to our VOIP specialists, they confirmed that there were no issues with the line registration or ATA communication and that the next step was to try a corded phone plugged into the Phone 1 port of the ATA to see if the lack of dialtone persists. I also see in the notes that you mentioned that you don't have a corded phone.
What I can do is see if there's a step we can skip to if it's impossible to get a corded phone to test with your ATA. If anything changes as far as the phone situation, please let me know.
Thanks,
Liz
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