HughesNet Community

ATA modem is failing every day

cancel
Showing results for 
Search instead for 
Did you mean: 
kitnbob
Tutor

ATA modem is failing every day

Its close to two years that been using the HughesNet Voice service.

It has been reliable for the most part.

I suspect the InnoMedia ATA is beginning to fail, or possibley the HN2000.

Failier has been  a daily occurence.

I have been rebooting the ATA to establish dialtone.

 

Please check for problems from your end to find the part that is failing.

 

Thanks,

  -bob

 

1 ACCEPTED SOLUTION

Good morning Bob,

 

Thank you for the MAC address! Please powercycle the ATA (unplug and replug after waiting 30 seconds) and you should have dialtone.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

View solution in original post

14 REPLIES 14