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Amazon streaming on Roku Gen 5

New Poster

Amazon streaming on Roku Gen 5

New to HughesNet, former CenturyLink customer. Anyone found a work around for streaming Amazon? We have a Roku 2 XS and can stream Netflix without any problem, but with Amazon we have rebuffering every 20 seconds. It is impossible to watch anything! We use Amazon video primarily, so this hurts!

 

We are in a rural area, but not too remote.

7 REPLIES 7
New Poster

Re: Amazon streaming on Roku Gen 5

We have same problem. And seems it takes all our data and just buffer. Doesn't. Buffer in amazon prime movies at all.
Distinguished Professor IV

Re: Amazon streaming on Roku Gen 5

@Wileyfarmers

 

Don't know if it will make any difference, but have you tried it with the Video Data Saver turned off (or paused for four hours)?  

 

What is Video Data Saver?


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
New Poster

Re: Amazon streaming on Roku Gen 5

Wow! We have problems with both movie and tv shows!

New Poster

Re: Amazon streaming on Roku Gen 5

Thanks for the suggestion! Yes, I tried that. No luck. Called in to Customer Service before Christmas and haven't heard back. Wondering if it is the Roku model?

New Poster

Re: Amazon streaming on Roku Gen 5

Ours will not stream amazon or netflix!

New Poster

Re: Amazon streaming on Roku Gen 5

Users.

Not only streaming problems using Amazon. Same results with Netflix and other app. New with this service and I am disappointed.

In Collierville, TN. real bad.

Sophomore

Re: Amazon streaming on Roku Gen 5

@Wileyfarmers I have had issues with Amazon also.

It's recommended you have a consistant download speed above 1.5 Mbps-2Mbps, the Network settings on the Roku should report "Good" or better and try using Google DNS (8.8.8.8 / 8.8.4.4) in your modems wifi settings.

Another option is to think about what you want to watch a day ahead of time and pre- record during the "Bonus Period".

I'm no expert on this but the above has helped me at times and I hope it helps you.