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Another Customer With Slow ( Turtle) Net

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Freshman

Re: Another Customer With Slow ( Turtle) Net

No the modem is out in the open so to speak by a window. Our house temp stays at 70. I have been watching a lot of Netflix lately, but not while the test was performing. would you suggest upgrading my data?

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Associate Professor

Re: Another Customer With Slow ( Turtle) Net

I'm really not in a position to recommend you upgrade your data or not, that's really up to you.

If it were me, I'd find a way to manage what I had and then only upgrade if it were necessary. Just know that streaming will eat a lot of data, so it's best to try to keep resolutions down to like 360p or so.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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Distinguished Professor IV

Re: Another Customer With Slow ( Turtle) Net

@jjblugrassy

 

Regarding the heat issue, is it possibly dusty where the modem is?  If so, might you have some keyboard duster or a vacuum that has the ability to discharge so you could blow out the modem through the ventilation holes?  Be careful, though, of course, if you use a vacuum, as that's a lot of force.  

 

It's doubtful that's the problem, as it would need to be a noticeably dusty area for it to be affected in seven months, but you never know.   


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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Associate Professor

Re: Another Customer With Slow ( Turtle) Net

'by a window' - doubt the sun was beating down on it at no later than 6 in the morning... certainly a puzzle.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.