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Are all HughesNet.com pages secure?

HDD
Sophomore

Are all HughesNet.com pages secure?

If HughesNet webmail and account information is secure without showing https, why is https used on this site and to log into an account? I asked this question on one of my calls in to HughesNet support, and was advised all of the pages are secure since it is a satellite service.  The old HughesNet legacy account page remained https even after logging in. 

11 REPLIES 11
C0RR0SIVE
Associate Professor

Re: Are all HughesNet.com pages secure?

HDD
Sophomore

Re: Are all HughesNet.com pages secure?

Thank you for getting back to me Corrosive. What concerns me is that after logging in on a secure page, all account information/invoices are shown on a non secure page - the same with webmail. This community page stays on a secure connection after logging in, why isn't personal information also kept encrypted after the initial login?

C0RR0SIVE
Associate Professor

Re: Are all HughesNet.com pages secure?

Hrm, interesting, only things dealing with logon are staying secure, and the community stays secure... 

@Liz can you shed some light on why when I go to My Account > Account Information after logging in, or pretty much anything else, why the website doesn't default to HTTPS?

It's not entirely a disasterous thing since it looks like when entering in billing information like a new credit card it stays secure, and the logon it self is going through a secure system... Still bothersome the whole site isn't using SSL.

GabeU
Distinguished Professor IV

Re: Are all HughesNet.com pages secure?

I can't seem to find it, but practically the exact same question was asked some months back.  I can't remember the answer though.  I wish I could find the post.  


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HDD
Sophomore

Re: Are all HughesNet.com pages secure?

Thanks for checking, GabeU.  I could not get anything to come up on the community search engine or elsewhere.  

HDD
Sophomore

Re: Are all HughesNet.com pages secure?

It alarms me to have webmail without https, so I have webmail set up to delete as soon as it is delivered to my computer and never use the webmail unless I have to with a Hughes or Apple tech person.  It makes me worry about how secure our emails are.  Thanks for your continued help Corrosive!

Liz
Moderator
Moderator

Re: Are all HughesNet.com pages secure?

Hi HDD, 

 

Welcome and thank you for bringing this to our attention, that's a good question and I understand your security concern. I'll ask our developers about why not all pages in the Support Center use HTTPS. I'll post back once I have any news to share.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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HDD
Sophomore

Re: Are all HughesNet.com pages secure?

Hi Liz,

 

Thanks for the welcome to the community and checking with the developers on the Support Center HTTPS issue.  I would also like to know why hughesnet webmail doesn't use HTTPS.

Liz
Moderator
Moderator

Re: Are all HughesNet.com pages secure?

Hi HDD,

 

Yes, I've including that detail as well in my inquiry to the developers. I'll post back once I have any news to share.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!