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Authentication failed:

Geoffrey Leach
Sophomore

Authentication failed:

Sending mail from a new system. Password and userid unchanged from previous.

 

[2021-11-19 19:02:59] ESMTP< 535 5.7.8 Authentication credentials invalid.
** error occurred on authentication
*** Authentication failed:
535 5.7.8 Authentication credentials invalid.

 

Suggestions?

2 REPLIES 2
Damian
Moderator

Re: Authentication failed:

@Geoffrey Leach,

 

Thank you for reaching out to us. I am unsure as to why you received this error. This may have been a singular event. Have you received this error since then? 

Geoffrey Leach
Sophomore

Re: Authentication failed:

It continues at this time.

 

FWIW, the problem happens occasionally on both my other system and my wife's. I tested it at the same time, and it did not happen.

 

So to summarize: a new laptop that has never been used to receive mail has a consistent authentication failure. That would be #3 system from this IP address.