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BAD SERVICE! ;-)

Honorary Alumnus

Re: BAD SERVICE! ;-)

Kim,
Please re-read Eric's post !
The entire thing was "tongue- in- cheek".
You wouldhave to have read Eric's other posts too have put in context.

On another note I'm glad to see you back and feeling fiesty.
Highlighted
New Member

Re: BAD SERVICE! ;-)

What a welcome back. I am very aware it was tongue in cheek, it was ridiculing (making fun of) customers who complain. Tongue and cheek at the customers expense. Seriously, I have to wonder if the stress of this entire Hughes net issue didn't put me in the hospital. I am serious, stress does not mix w my diseases. I should be sleeping, and I am stressing over this ... And, my problem still exists. Seriously, have you ever felt beaten? That is exactly how I feel about this entire Hughes net situation. Beaten. I screwed up. If only I had read the reviews, if only I had googled "complaints against Hughes net", I would have found thousands and thousands of complaints. Never a compliment. ...I screwed up and now, I am being ridiculed for making a mistake. Wow. What has our society come to? Nice... Really nice.
Moderator

Re: BAD SERVICE! ;-)

Hi Kim

We do have many posts of praise and there is an entirely separate category dedicated to it here in the community. 
.I screwed up and now, I am being ridiculed for making a mistake. Wow. What has our society come to?
Did you happen to catch the end of Miss Universe 2015

On a more serious note - We understand completely that you fully regret getting our service. We're completely equipped to cancel your service immediately and waive early termination fees, despite the commitment period. Let me know and I can do this for you today.

Amanda
New Member

Re: BAD SERVICE! ;-)

Thank you very much Amanda,
We are on our way to Miami, as I am having a reaction to one of my meds... I will go privately to you. Again, THANK YOU VERY MUCH for helping me, I appreciate it so very much.  Kim
Distinguished Professor III

Re: BAD SERVICE! ;-)

shkote,

     I must have come along just after they consolidated the system into one unit.  I've had Hughesnet since Nov 2004, but with a single dish and modem, and upgraded to Gen4 in Feb of this year.  I guess I got it at just the right time.  I know that even before that the upload was done through a phone line.  Eek.  I can't imagine that. 


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