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BE CAREFUL OF HUGHESNET INSTALLERS

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Stephanie Rock
New Member

BE CAREFUL OF HUGHESNET INSTALLERS

I just want to inform people to be careful when allowing the hughesnet installer on your property. The first thing was he did not have any ID. he asked to see were the computer is ,I explained to him that we have Direct TV and that the dish for it was on the south side of the property,and i showed him the location.he proceeded to tell me that if he ran the cable that far i would loose the quality of the internet .So he decided to put the dish on the north side of the property under a tree and about 6 feet from were the computer is located. He asked if it was ok to open my gate and pull his truck in so that he didn't have to keep going in and out and so far, I said it was ok but it must be closed when he leaves ,He agreed and told me I was going to have to have my tree trimmed because of were he put the dish.So about 10 min before the guy left my son came over and was asking the guy why the computer was not hooked up to the modem ??????????? He replied that it was not his job to do that and I told him that Hughesnet told me that he would be hooking the modem to the computer.He stated that was not his job and that I needed to get my own ethernet cord and do it myself. i said hold on let me cal Hughesnet so we can figure this out.I dialed the number as he fallowed me saying that I needed to sigh and initial his paperwork because he needed to leave he was late getting to ST. Cloud.I said hang on he said no sign this I need to go. As i started signing the paperwork, still waiting for a live person at Hughesnet to answer , I asked him his name, He said Dino, I said last name? and with that he grabbed the paperwork and was gone.I finally got someone on the phone, and as I was explaining the situation to them My son and I noticed the gate wide open so we proceeded to go outside to close it, mind you I'm on the phone with Hughesnet , I step down the stairs a notice that my gazebo is in a heap on the babies toys and there is tire marks on the concrete were he pealed out after hitting the gazebo.At this point I am thankful that the baby had not been outside playing with her kitchen set that was under the gazebo.Then to add insult to injury I find that when running the 6 feet of cable he had broke the rose bush that cannot be replaced because my mother-in-law that gave it to me has passed away,and he just threw it into the pineapple bush. unbelievable is all I can say. I have photos.
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