How to Submit Port Request (for information only as to what the customer should see online when completing the port request)
The sales rep that sold me the service is the one that told me that I could have wifi if a purchased a compatible router and my old phone number.We understand that... you don't seem to understand that setting up the router is YOUR responsibility. As is the porting of the old phone number. If your old phone company will NOT port your number there is nothing Hughesnet can do about it, that is between you and your old phone company
She even told me the installer would set up my wifi which he did.Was it working when the installer left?
But I had also ordered a phone but they messed up on my order and did not bring the Cisco box for the phone. I had to wait 3 to 4 weeks for the Cisco box to arrive in the mail. I had to hook up the phone myself.Cisco box for the phone? The ATA is for your phone, you don't need another box.