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Bad to worse download speeds........

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New Poster

Re: Bad to worse download speeds........

It's just like someone hit a switch! So I stayed up WAYYYYY past my bedtime tonight just to do an experiment. First some back story; This morning I did download tests a minute or two before 8 AM (just before the end of bonus bytes which I still have an abundance of) and was getting 216 kbps download speeds. I did another and got 212 kbps. At 8:01 15.03 Mbps download, after that it climbed quickly into the 30+ mbps download speeds. Fast forward to 1:59 AM today, 45 mbps download, then at 2:02 1 mbps, then 654 Kbps, then 213 kbps. Something is up with the bonus bytes time period. I have a difficult time believing it's traffic from new devices. I should be getting a call from the engineers from HN sometime today. Hoping all this monitoring is going to pay off. I'll repost when I know more. BTW, I'm using the same to device to post in this forum that I used for the OP. I was able to use rich text and upload the screenshots for that. I can't even type in rich text now. Thoughts? Going to bed! Too old for these hours!
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Distinguished Professor IV

Re: Bad to worse download speeds........

@LeeH74

 

Not sure about the whole Rich Text thing, but I can tell you with 99.99% surety that the speed issue at 2:00AM and shortly before 8AM is due to people downloading updates and whatever else with their devices.  It's the same way around every Christmas, though it get's progressively worse each year, as capacity has a very hard time meeting new demand.  From one time period to the next, capacity may double, and in the same time period demand may triple, quadruple, or even be higher.   

 

Keep in mind that the Echostar 19 satellite only has around a 225Gbps, or 225,000Mbps capacity.  Divide that by 120 spot beams, and that's roughly 1,875Mbps per beam.  That's only for illustrative purposes, of course, as capacity per beam is somewhat dynamic because of load levelling, but that's not a whole lot to go around.  Throw tens of thousands of new devices online, all downloading whatever they're downloading, whether they're scheduled to do so or someone is actively doing so, and anything else that's being done, and it slows the system way down.  

 

Most of HughesNet's customers are on the two main satellites, with those being the Echostar 17 and Echostar 19 satellites.  The former has "over 100Gbps" of capacity.  So, even with a combined capacity of 330Gbps or so, that's not a lot for upwards of a million subscribers.  HughesNet presently has around 1.3 million, but some are still on the old satellites.    

 

I'm seeing the same thing you are, though not quite as bad.  My beam is not very loaded, whereas yours may be. 

 

Hopefully they'll be able to do something for you, but it's likely that you'll continue to see this for a little while, or at least this much of a slowdown for a little while.    


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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New Poster

Re: Bad to worse download speeds........

Here's hoping you're wrong I suppose. The Advance Tech guy that I spoke with day before yesterday said my beam is very low traffic and seemed quite surprised at how radically the dl speeds changed from a minute before/minute after the switch from Bonus Bytes to Anytime and vica/versa. Should hear from HN engineering today. Fingers crossed for at least some relief.
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Distinguished Professor II

Re: Bad to worse download speeds........

"how radically the dl speeds changed from a minute before/minute after the switch from Bonus Bytes to Anytime and vica/versa."

 

I've been noticing this too but have chalked it up to network congestion during Bonus Bytes during the holiday season. 

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Distinguished Professor IV

Re: Bad to worse download speeds........


@LeeH74 wrote:
Here's hoping you're wrong I suppose. The Advance Tech guy that I spoke with day before yesterday said my beam is very low traffic and seemed quite surprised at how radically the dl speeds changed from a minute before/minute after the switch from Bonus Bytes to Anytime and vica/versa. Should hear from HN engineering today. Fingers crossed for at least some relief.

It's scheduling.  Most people are asleep at this time, but their devices aren't.  A speed hit is always seen right at 2:00AM.  It's just worse and lasting longer right now because of so many new devices.   

 

Hopefully they'll be able to get your speed up at least a little, but the major hit won't dissipate until the downloads do.  Hughes' direct competition is seeing the same thing.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro