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Beam and gateway

Distinguished Professor IV

Re: Beam and gateway

@Michael3245 wrote:

so far so good on service i am seeing speeds up wards of 50 to close to 100Mbps Smiley Happy 

Wow.  That's VERY good.  If you're using, which is the recommended testing site, it's best to use a standard test instead of automatic, with the recommended sizes being 25MB for download tests and 3MB for upload tests.  This helps to keep things uniform with the testing and results.


BTW, for your first twenty days of service your monthly data allotment is continually refilled, though I'm not sure of the frequency.  They do this as a courtesy, to allow new customers to update or upgrade their devices to current without it affecting their normal monthly data allotment, as those activities can use a lot of data.  After the twenty days the continual refills will stop and your data will be deducted from your allotment in the normal manner.  This is just a heads up in case you noticed that your data always seems to be full or near full, even after you've done some pretty data intensive things.  Smiley Happy  


Edit:  I should add that results approaching 100Mbps are likely flukes (the result not being accurate).  HughesNet usually tops out at near 50Mbps.   Mine hits around 47Mbps during the least congested times.  Definitely speedy.  Smiley Happy

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Associate Professor

Re: Beam and gateway

I *think* if you use an alternate DNS (other than the default it won't be able to find it.

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

Re: Beam and gateway

@GabeU wrote:

Those Diagnostic Codes are a mystery to pretty much everyone but HughesNet reps.  I think it ending in 0005 means everything is up to par and working as it should.  Someone did post what they mean a couple of months ago, but I can't find it.  But again, the State Code would be the one to look at if there is ever a problem.

Here was that one about the diagnostic code as copied from my post on the other thread:


Re: What is Diagnostic Code 0051-2005-1200-5163

The code can be deciphered easily my moving the dashes.


Instead of:                      0051-2005-1200-5163

Imagine the dashes as: 00512-00512-00516-3


This is a diagnostic for the last 3 hours and it is the same information as shown here:!/diagnostics/curr_hour_history

and also here:!/diagnostics/hourly-history


The numeric codes are base 10 decimal representations of a binary code for the problem codes shown on the above pages.


The values that I have observed are:
Downlink                           2
Uplink                                4
Association                      16
TCP Acceleration             32
RTT                                128
Fair Access Policy          512
Web Acceleration[N]      1024
DNS Acceleration[N]      2048
DNS Acceleration[I]        4096


I have not seen codes for 1, 8, 64, 256, etc show up so don't know what they represent, but if they ever show up you would see on the above pages what they represent.


For 0000-0000-0000-0005 just move the dashes to be 00000-00000-00000-5


Each 5 digit code is the status for one hour, so the diagnostic code is just showing your status for the last three hours.


00000 means nothing wrong showing for that hour.


The final digit is just some kind of check digit.




Re: Beam and gateway

Would it be differnt because i am on a bussiness class. Downloading steam games last night was getting 6MBps peeks meaning about 60. sometimes 10MBps peeks meaning 100. 


Thats good for sat so far. Hope the speeds are still good once all data is used up. Also side note hughes gives more data for your money. I was on verizon jetpack 35usd for 5gb, 


Here I can get 25GB for 75. I ended up paying verizon 600 in fees for more data 11 5gb data boosts. Not worth it. This works out better in the long run. 

Distinguished Professor III

Re: Beam and gateway

I think the speeds are the same for all plans. 25Mbps down and 3Mbps up.  However, they often exceed those speeds. 


Verizon charges a lot for extra data (EDIT: $15 per GB, regardless of plan).  HN charges $3 per GB  (minimum package is 3GB, for $9 -- the same amount would be $45 for Verizon). 


Re: Beam and gateway

yep why hughes wins in that aspect. More bang for your money. 25gb for 75 Smiley Happy Wins could have gotten 3 25gb refills for what i paided extra on verizon for data boosts. 


Thank you for afforable services. Hope the FAP speeds are still good as well I am a heavy internet user home network tv steam games and some work form home so the bussiness 75 made more of a idea soultion. 

Distinguished Professor III

Re: Beam and gateway

I've banked quite a lot of tokens so I haven't been in FAP for a decade, but my understanding is that while on FAP, browsing is pretty much normal (unless you go to websites that have a lot of media).  I don't think you'll be able to do data-intensive stuff like streaming, though, but I can't say for sure. 


*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.


Re: Beam and gateway

Yes, 1 MegaByte = 8 Megabits


I saw a pdf file describing the HT2000W series of modems and it shows they are capable of 200Mbps (Megabits per second) download and 20Mbps upload.


I suspect these numbers may be slightly rounded based upon what shows in the sbc.cfg file, so depending on the "channel" or outroute maybe slightly higher numbers are possible?  For home use, it appears they only allow access to 25% of the bandwidth so that about 50Mbps download/5Mbps upload is the best you will see when your beam is empty.  Depending on which beam and the frequencies set in that file for the outroute you are on, if your beam is empty (not busy) it seems like you might get 47Mbps down or 53Mbps down depending.  I guess certain locations have to avoid certain frequencies so the config for those areas has to trim the frequency range a little?


I don't know what they do for business accounts, it is possible they are given a bit more % of bandwidth -- another business user might know.  I do know the business accounts can get bigger dish antenna and/or more powerful transmitter thingies for on the dish which might be for more robust communication or higher SQF which gives a bit higher probability of landing in the higher speed channels since it seems your SQF compared to the SQF of other users on your beam determine this.  If I understand this right, business users have the bulk of their GB available in the 8am-5pm time slot?  Home users have "bonus" time only usable from 2am to 8am so that the bulk of our GB is in this time slot.


I was using 4G lte before, but the family can chew through the GB too quickly for that so having 100GB -- 50 anytime/50 bonus is better.   My niece would burn through her att "unlimited" 22GB plan in 2-3 days then be deprioritized to painful degrees.  HughesNet FAP is far better then "depriortization" if there is even the slightest congestion in my opinion.




Distinguished Professor III

Re: Beam and gateway

"I saw a pdf file describing the HT2000W series of modems and it shows they are capable of 200Mbps (Megabits per second) download and 20Mbps upload."


Yes, but no one gets those speeds.


"I don't know what they do for business accounts, it is possible they are given a bit more % of bandwidth -- another business user might know. "


Bandwith is the same for residential and business accounts, though perhaps a moderator could chime in and clarify before people get wrong info. 


Re: Beam and gateway

It is all good Smiley Happy Another question is why does my account keep saying information not avilable? It also says something has been detected system issues to call service. 


Just curious I will call them if I really need to soon. I mean the interent and other stuff is working