I know, I know, you'll catch more flies with honey - but this is seriously off the rails BAD business. How the HECK does HughesNet get an A+ rating with over 3,000 complaints in such a short period of time? Wish I had taken the time to read the reviews prior to subscribing. And
The A+ is because of the way they handle complaints. As for researching a service before subscribing, that's a good practice that all consumers should follow.
"How the HECK does HughesNet get an A+ rating with over 3,000 complaints in such a short period of time?"
okay...so lets do the math
If Hughesnet has 1,000,000+ customers (that's 1 million+ folk), and 3,000 of those customers complain about their service for whatever reason...
1. We assume, that the number 1,000,000 is 100% - because it's the output value of the task.
2. We assume, that x is the value we are looking for.
3. If 100% equals 1000000, so we can write it down as 100%=1000000.
4. We know, that x% equals 3000 of the output value, so we can write it down as x%=3000.
5. Now we have two simple equations:
where left sides of both of them have the same units, and both right sides have the same units, so we can do something like that:
6. Now we just have to solve the simple equation, and we will get the solution we are looking for.
7. Solution for 3000 is what percent of 1000000
(100/x)*x=(1000000/3000)*x - we multiply both sides of the equation by x
100=333.333333333*x - we divide both sides of the equation by (333.333333333) to get x
now we have:
3,000 customers is only 0.3% of the 1,000,000+ customers that Hughesnet works with.
So..I guess that's why HughesNet has an A+ Rating.
(p.s YES..I copied and pasted the answer, NO, I can't balance your checkbook )
Well - THANK YOU ALL for your helpful comments -- and wow...well kudos to HugheNet for their A+ rating and my very poor performance.
@happytexann I'm not saying Hughesnet is perfect. No corparation in the USA is. But they really do try and make things right for the vast majority of people.