Hi, all.
The U.S. Army turned me (THIS IS LARRY) into a pretty good electronic tech. I use a 2 channel O-scope somewhat regularly. I know what Amanda said about continuity when LAN cable connected and i KNOW this is supposed to be IMPOSSIBLE. but as Gwalk said, once, here, strange things sometimes happen.
FYI: This is the THIRD HT1100 modem. THE one blinking is only about a month old. There was no DDDD around this time but I was just disconnecting and noticed this WHILE POWERING EVERYTHING DOWN for a 10 day absence from home. The SECOND modem, really did up the blinkie thing for about 3 days. I was unable to get video of that, but surely would have liked to. it was NOT regular and WAS the whole time for 2-1/2 to 3 days. Then for no known reason, just stopped.
When I got back form my trip 7 April, last Thursday, all was OK for a day - no DDDD while gone. Then BAM - WRONG LAN green connect check marks on the SCC diagnostics. Wrong RED disconnect red "X's" . And nearly 2GB GONE in 20 minutes WHILE LAN CABLE DISCONNECTED, as verified by screenshots, our history, my integrity and two witnesses. And if anyone cares to - I DO have good documentation of which I speak here. But other than this specific request, concerning something Champions Gwalk and I think Charles ASKED for, I am not really welcome to post here, being a Frontier customer.
When I sent to the highest person in Frontier, THE LIAISON between Frontier and Hughes, the VERY DETAILED unequivocal screenshots, and labels, etc, of 2 WEEK AGO multiple hour - multiple Gigabyte DDDD series of events, she IMMEDIATELY escalated it to Hughes.
When I called today to check status (took a full hour) Hughes' official position was as Amanda had dismissed me at the end of the horrendously long "Phantom Usage - DDDD post." -- "I am using data. Hughes is not wrong , I am lying." Those were pretty much her notes to FRONTIER as read to me and verified by the Frontier tech as told to the female Frontier tech AGAIN today at Tier 3 (Hughes) live tech. Amanda never told me nor posted this about lying, but this is the conclusion of Hughes / Amanda / and the best of their engineers. I - or SOMEONE in my household is lying and only using data while my LAN cable is connected.
Folks this is just not true. At one time I THOUGHT i was being kind and trying to (Admittedly not as efficiently as possible) to HELP Hughes with some odd, probably rare, but probably SYSTEMIC problem. Great day, it, as I have DETAILED, ad nauseum, has been occurring for 9 months and through 3 modems.
Since then, no anomalies, but based on 9 months of DDDD / Phantom Usage (probably 100-150 GB - yes GIGABYTYES) I do expect DDDD back. It seems to ramp up to almost every day. Then when it stops doing DDDD, will NOT start again UNTIL i actually legitimately connect
I would hope that this is a clue for someone who knows a lot more about digital elec tech than I do. But I do notice a lot in this most vexing, frustration situation.
Thank you,
Larry and Nathanael Lewis
P.S> I am not sure what because I was on hold for ages while Frontier tech got Hughes "Tier 3 " tech. The Hughes tech tried to dismiss the whole thing based on Amanda's conclusion as I wrote above. Somehow the Frontier tech did something, and it was not just verbal persuasion to get the Hughes guy to open up a new case and get serious about solving the problem. We shall see. I will not hold my breath, but hope springs eternal
Hey. spring in Northern Idaho is WONDERFUL. now it is hard to find snow.
Although I do not have the technical background to make this objective, still, my SUBjective opinion, is that SOMETHING happens inside the modem. NO ONE has collected the other 2 HT1100 modems. Does anyone at NOC want to send me a shipping label for BOTH or ALL 3? ? I do not want them, do NOT switch them back and forth (the installer tech said they won't work anyway, and I do NOT want to be caught doing ANYTHING amiss) Besides my house is very small.