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Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

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Junior

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

Hi Larry,

Gwalk and I have discussed your case at length over at http://www.ricksyakshack.com/  .
Both he and I are stymied about your situation.
We did not think you were lying about your issues and both of us could only arrive at the conclusion that something WAS wrong. Specifically, we were NOT able to make a determination.

All of this was prior to your video post.
A faulty transmitter does make perfect sense and we have not discussed that aspect.

It is my sincere hope that this finally solves your problem.

Please keep us informed and feel free to come over to the "Shack" and discuss things as well.

Don  Smiley Happy
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New Member

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

Radio just changed out by Steve the great local tech.  11 am Thursday 14th April.  We shall see. 

Hey, a SHORT post by Larry
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New Member

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

Hi, curious ones, 

Well, it's been less than 24 hours.  

Here is the report.  

DDDD for 2 hours. - 11 pm through most of 1 am.  

So the SECOND radio made no difference.    

I was a witness and awake the whole time during the 11 pm to 1 am DDDD events.  

The LAN chart from SCC - Info - Diagnostics - Hourly show that I did inceed disconnect right at 11 pm straight up.  BUt after a half hour, SOMETHING made the Modem or whatever THINK I was connected.  

Then, when the DDDD stopped, it did nor restart.  THE most interesting "Clue' in this is that it seems liked I have to legitimately use internet to restart the DDDD.   

I may or may not be the only one who has this DDDD this consistently and over this large time span,  But from the other irate posts occasionally, I do not and never have thought I was the only one who had Data Loss / Data Shrinkage / Phantom Usage / Data Drain / Dreaded Data Drain Disease.  

NOne of us have internet to do what I have done this morning. I have GREAT detailed screenshots.  I will NOT post them here, partly because the snips are NOT labeled, but i do have them  I HAVE to get out the door.  I have ALREADY devoted a full hour and that is time I will start work later. I will gladly send the screenshots in MW Word format to anyone who wants them.  I will do so, in a day or so, to Frontier.  

It's just me, but I have such a "No give up" on knotty problems, that If I was CEO of Hughes, - a multi-Billion dollar business, I would dispatch one of the best employees, and send him out here.   WHat would it cost?  Maybe $3000?   Cheap if it would shed  some light on what I  still think is an odd SYSTEMIC problem.  

Hey, winter is gone.  High is 80 Monday. People are putting theri BOATS in the Lake, Priest Lake, one of the 10 cleanest bodies of water in USA.  

Thanks or the read,  

-Larry and Nathanael Lewis
Nordman, Idaho


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New Member

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

the problem is that in probably 90% of the cases with phantom usage, it does turn out to be on the customers end, usually as a result of auto updates or a program running in the background they don't know about.

So when someone posts on here about phantom usage, Hughes will automatically assume it's your fault. And since most people can't prove the phantom usage, they usually go away. However in your case , there is indisputable proof that something is going on.

When I was with hughesnet for a couple years, on 2 occasions I experienced this dddd. I had the lan unplugged and yet the data was just draining away. Fortunately in my case simply restarting the modem fixed it both times.. these glitches do seem to happen but good luck getting Hughesnet to admit that. It's always the customers fault.

But this is pretty much the mindset of any ISP unfortunately

Keep us informed. Very very curious how this ends
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Associate Professor

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

Brandon, Hughes has shown publically, that the system is showing him actually using the data.

All that aside, this thread isn't aboud DDDD, it's about glitchy firmware that messes with a light on the front of the modem.  Hughes has already stated that the case, is, CLOSED.
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New Member

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

of course the system is showing him actually using the data, otherwise there wouldn't be an issue about phantom data usage. Just because the system is actually showing a customer using the data doesn't mean there isn't a system issue. In this case, it seems the glitchy firmware or modem is causing this dddd. so I don't see how hughes could consider that case closed when the dddd is still occurring
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Honorary Alumnus

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

Brandon,
The part you are not understanding is the fact that Larry is a Frontier customer and as such they must take the lead even though Hughes is supplying engineering . And the website is a good place to post things like Larry's video.
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New Member

Re: Blinking LAN light VIDEO With no LAN cable connected-from Larry Lewis to Gwalk and other champions who requested it

HI, 

Thanks all, for your interest.  

Fronter is definitely highly involved in this, although communication channels are not what I would call efficient.  Still, at long last I have THEIR (Frontier's) attention and I cannot really say anything negative about them.  Their techs are tops and it gives my joy to report that.  

That said yesterday was a surprise.  I have had DDDD a LOT since the radio was replaced, but almost the whole time NONE of the 3 hour by hour logs worked.   It was reported and acknowledged by several others as well as Hughes.  

Hughes evidently had to work some major software magic or what have you with those logs.   It took I think well over a week.  Well, last night the first time in a while the Hour by Hour charts / graphs all worked.  

Not sure if it is connected to the software change on them, but I was SHOCKED that I had NO DDDD last night.  

I reset on the 17th and 18th and had  1/2 Gigabyte used up - from at LEAST three hours while totally disconnected both Anytime as well as Bonus.     When I went back on in the morning 3 days ago, the SCC meter said 9.8 / 9.7,  

I hope the software change did "SOMETHING."  Hope springs eternal.  

Thank you, 

-Larry