I don't have a Firestick myself, but isn't it supposed to be plugged into the TV as opposed to the modem?
-Liz
n/c
@Liz wrote:I don't have a Firestick myself, but isn't it supposed to be plugged into the TV as opposed to the modem?
-Liz
I think the OP may be referring to connecting the Fire Stick to HughesNet via LAN cable rather than WiFi. They make an Ethernet adapter for the Fire Stick for those who don't have, or would rather not use, WiFi.
Amazon Prime is finicky and doesn't play well with satellite internet and its inherent latency. It may also be sensitive to congestion. Hopefully you'll be able to solve this problem, but I wouldn't hold my breath, as it may be something that can't be fixed, at least at the moment.
@maratsade wrote:Amazon Prime is finicky and doesn't play well with satellite internet and its inherent latency. It may also be sensitive to congestion. Hopefully you'll be able to solve this problem, but I wouldn't hold my breath, as it may be something that can't be fixed, at least at the moment.
Exactly. This what I've been thinking from the get go. Just Prime not playing well with the congestion and latency. It doesn't work well for me either, while the others seem to be fine, for the most part. Well, save for during peak load time, when all of them can be erratic.
@GailWasiskiMile wrote:
I disconnected all but DirecTV and my Straight Talk Hone base and there is 1 other device I have no clue what it goes to!
For reference, and not related to your current issue, HughesNet recommends against connecting satellite TV receivers to their service. This is especially the case with DirecTV receivers. The reason is that satellite TV receivers can use your internet data on their own, and a lot of it, even if nothing is ever watch via On Demand. In the case of DirecTV receivers, they can use your internet data for Guide updates, as well as Program descriptions, cast lists, etc. They may also use your internet data to download the pre-pay "instant watch" films that you can often see sandwiched in between the pay movie channels. And again, there's no way to control this data usage. People have seen their monthly data allotment wiped out in short order by satellite TV receivers.
Again, this is only a recommendation. Disconnecting your DirecTV receiver from HughesNet is not something you have to do, but if you see your data being used quickly, you should consider it.
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Regarding your current troubleshooting, just in case it helps, while using a device that is connected to your HughesNet modem, whether by WiFi or LAN cable, you can see your currently connected and disconnected devices on this modem page. The "disconnected" devices are devices that were connected, but have since been disconnected. The logs on that modem page are only from the last time the modem was plugged in, as unplugging the modem clears them. All times shown are in UTC.
Thanks for the clarification, Gabe. GailWasiskiMile, is that what you're using? An adapter to connect the Firestick to the modem?
-Liz