I can not log on to outlook.com or any microsoft website. I desperatly need to access my email to get much needed documents. Tech was out today & said speed was way too slow & that was probably the problem. I have been a Hughesnet customer for over 8 years & was told I had to upgrade to Gen 5. I NEVER had this problem with my old system. Why am I paying more a month for a slower speed & can't even get my email??? PLEASE HELP!!! Tech that came out today said Liz or Amanda were GREAT & would get me going again.