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Can not log onto Outlook.com for my emails since upgrade to Gen 5

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TANatPATS
Freshman

Can not log onto Outlook.com for my emails since upgrade to Gen 5

I can not log on to outlook.com or any microsoft website.  I desperatly need to access my email to get much needed documents.  Tech was out today & said speed was way too slow & that was probably the problem.  I have been a Hughesnet customer for over 8 years & was told I had to upgrade to Gen 5.  I NEVER had this problem with my old system.  Why am I paying more a month for a slower speed & can't even get my email??? PLEASE HELP!!!  Tech that came out today said Liz or Amanda were GREAT & would get me going again.  

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